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Email problem and SMTP log message.

joequick
I have emails being returned that I send that say:
retry time not reached for any host after a long failure period
 
Yet i get it in about 15 seconds.

I am in no way an expert (but smart enough to be dangerous) but the SMPT logs show the following:

2013-06-24 16:06:10 Remote host ******xx closed connection in response to MAIL FROM: SIZE=40910
2013-06-24 16:06:10 ******xx R=dnslookup T=remote_smtp defer (-18): Remote host ******xx closed connection in response to MAIL FROM: SIZE=40910


I am only having this issue with this domain.
Otherwise all email is working great.

The people I am emailing do not seem to know how to fix this issue?
It seems to me like some kind of SPAM/Firewall setting on their end that is blocking / dropping the connection. 
The same as if I had SPF/RDNS or BATV on and someone failed one of those checks.

This tells me they dropped my connection based on who I was.
Is this correct or do I have the issue????

I just want to be able to point them or myself for that matter in the right direction.

Thanks,
Joe

Oh yeah, I am running ASG v9.101-12


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Parents
  • 0
    Here ya go:
    Current software version...: 9.101012
    Hardware type..............: Software Appliance
    Installation image.........: 9.004-33.1
    Installation type..........: asg
    Installed pattern version..: 47283
    Downloaded pattern version.: 47283
    Up2Dates applied...........: 6 (see below)
                                 sys-9.004-9.004-33.34.1.tgz (Jan 11 20:04)
                                 sys-9.004-9.005-29.15.2.tgz (Mar 20 22:54)
                                 sys-9.005-9.005-15.16.1.tgz (Mar 20 22:54)
                                 sys-9.005-9.006-15.5.2.tgz (Apr  6 12:20)
                                 sys-9.006-9.100-5.16.1.tgz (May 18 14:00)
                                 sys-9.100-9.101-16.12.1.tgz (Jun  8 09:31)
    Up2Dates available.........: 1
    Factory resets.............: 0
    Timewarps detected.........: 0
Reply
  • 0
    Here ya go:
    Current software version...: 9.101012
    Hardware type..............: Software Appliance
    Installation image.........: 9.004-33.1
    Installation type..........: asg
    Installed pattern version..: 47283
    Downloaded pattern version.: 47283
    Up2Dates applied...........: 6 (see below)
                                 sys-9.004-9.004-33.34.1.tgz (Jan 11 20:04)
                                 sys-9.004-9.005-29.15.2.tgz (Mar 20 22:54)
                                 sys-9.005-9.005-15.16.1.tgz (Mar 20 22:54)
                                 sys-9.005-9.006-15.5.2.tgz (Apr  6 12:20)
                                 sys-9.006-9.100-5.16.1.tgz (May 18 14:00)
                                 sys-9.100-9.101-16.12.1.tgz (Jun  8 09:31)
    Up2Dates available.........: 1
    Factory resets.............: 0
    Timewarps detected.........: 0
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