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[9.100-16] can't click on 'SMTP Spool' -- does nothing

We have a ASG220 that was recently upgraded to 9.100-16 and after that started having problems delivering mail to one specific SMTP server (seems like a TLS issue). We had mail getting stuck in the outbound spool and I was checking it, there were 40-50 messages in there over the last few days.  I finally whitelisted the server in the Advanced settings and I think that fixed the problem.

Now however, when I click on Mail Manager and then SMTP Spool, nothing happens, the screen never 'updates'. The other tabs are fine (SMTP Quarantine, SMTP Log, POP3 Quarantine) just Spool doesn't work.

I checked CPU usage, memory and disk space etc -- all are fine. Nothing In /var/log/system.log etc. I rebooted the box twice already but that didn't fix the issue either.

Any ideas??


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Parents
  • Re-initializing SMTP or all of the PostgreSQL databases doesn't require you to be on-site.  Only reinstalling from ISO requires (or, at least should require) a local presence.  

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • Re-initializing SMTP or all of the PostgreSQL databases doesn't require you to be on-site.  Only reinstalling from ISO requires (or, at least should require) a local presence.  

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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