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[9.100-16] can't click on 'SMTP Spool' -- does nothing

luckman212
We have a ASG220 that was recently upgraded to 9.100-16 and after that started having problems delivering mail to one specific SMTP server (seems like a TLS issue). We had mail getting stuck in the outbound spool and I was checking it, there were 40-50 messages in there over the last few days.  I finally whitelisted the server in the Advanced settings and I think that fixed the problem.

Now however, when I click on Mail Manager and then SMTP Spool, nothing happens, the screen never 'updates'. The other tabs are fine (SMTP Quarantine, SMTP Log, POP3 Quarantine) just Spool doesn't work.

I checked CPU usage, memory and disk space etc -- all are fine. Nothing In /var/log/system.log etc. I rebooted the box twice already but that didn't fix the issue either.

Any ideas??


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  • 0
    Hi Luckman212

    Is there anything under confd.log or confd-debug.log  (If you are a home user you can ssh to /var/log/conf-debug.log)?

    Thanks
  • 0 in reply to wingman
    Is there anything under confd.log or confd-debug.log  (If you are a home user you can ssh to /var/log/conf-debug.log)?


    Sure, I can SSH into the ASG. Here's what I got-

    [FONT="Courier New"]tail -f /var/log/confd-debug.log[/FONT] (then clicking on "SMTP Spool":

    [FONT="Courier New"]2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get_rights"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get_object"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get_object"[/FONT]

    Next we have confd.log
    [FONT="Courier New"]tail -f /var/log/confd.log [/FONT]

    In this case, clicking on "SMTP Spool" results in nothing (no further output) [:S]
Reply
  • 0 in reply to wingman
    Is there anything under confd.log or confd-debug.log  (If you are a home user you can ssh to /var/log/conf-debug.log)?


    Sure, I can SSH into the ASG. Here's what I got-

    [FONT="Courier New"]tail -f /var/log/confd-debug.log[/FONT] (then clicking on "SMTP Spool":

    [FONT="Courier New"]2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get_rights"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get_object"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get"
    2013:05:27-10:02:26 gw1-1 confd[1452]: D sys::AUTOLOAD:299() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="system" srcip="127.0.0.1" facility="system" client="index.plx" lock="none" method="get_object"[/FONT]

    Next we have confd.log
    [FONT="Courier New"]tail -f /var/log/confd.log [/FONT]

    In this case, clicking on "SMTP Spool" results in nothing (no further output) [:S]
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