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Changed one setting and now no Quarantine

Trying to tighten the AntiSpam up a bit, I changed the "Reject at SMTP Time" from "Confirmed SPAM" to "SPAM" and ever since, NOTHING is being quarantined. Things still seem to be blocked, but if you go into the User Portal, the quarantine is empty. This is the only setting I changed. And before anyone asks, YES, the "Spam action" has been and is still set to "Quarantine". I have attached a screenshot of my SMTP settings and I have restarted the UTM, is there anything else I can try?

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0 Ol Deda over 11 years ago

In User Portal settings, what rights you configured for end users ???
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0 Scott_Klassen over 11 years ago

This is because with that one setting changed, messages marked as spam are being denied at initial connection, so the UTM never takes receipt of the message to quarantine it. Reject at SMTP Time is the very first thing processed, so no other checks or rules would be processed afterwards.

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0 cottonakin over 11 years ago in reply to Scott_Klassen

If that's the case (and I'm sure it is because you are THE MAN), why even have a "SPAM Action" to quarantine SPAM? If I move it back to "Confirmed SPAM", do I have any other options to "tighten up" the scoring? I initially changed it because the President of our company was complaining about the amount of SPAM he had been receiving lately.
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0 BAlfson over 11 years ago

That's a great idea for a feature suggestion: Grey-out and disable the 'Spam filter' section when 'Reject at SMTP time: Spam' is selected.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 cottonakin over 11 years ago in reply to BAlfson

So nothing I can do to tighten up the SPAM checking?
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0 BAlfson over 11 years ago

I usually set the 'Confirmed spam action' to "Blackhole."

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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