This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

delivery reports not coming through (UTM9)

We are using UTM9 with the following Firmware version: 9.004-33
It seems that we don't receive any delivery reports anymore since we replaced our anti-spam solution with an UTM9 appliance.
Any ideas?

This thread was automatically locked due to age.

0 BarryG over 11 years ago

Hi, check in the Mail Security section and see if any emails are 'stuck'.

Barry
Cancel
Vote Up 0 Vote Down

Cancel
0 boeri over 11 years ago in reply to BarryG

No we can't find these Delivery Status Notification (DSN) messages. It seems that the appliance filters them out. I've checked the realtime and smtp logs, quarantine,...
Cancel
Vote Up 0 Vote Down

Cancel
0 BAlfson over 11 years ago

You should be able to look in the SMTP log file and find where these are blocked. Please show the lines in the file related to on such email.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel