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Blocking Delivery reports

Hello. Smtp proxy seems to block delivery reports for any recipients as spam. How can this be resolved?
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  • Hello. Has anyone the same behavior an solved it? any solution? 
    *****Happy new year*****
  • I would start a support case with Sophos if you have purchased the product (not using a home license); this is an issue only they can fix, it's in the SMTP Proxy / Antispam system, not fixable by an end user.  I imagine a fix will appear in a future up2date, but that's all the info I have.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • I would start a support case with Sophos if you have purchased the product (not using a home license); this is an issue only they can fix, it's in the SMTP Proxy / Antispam system, not fixable by an end user.  I imagine a fix will appear in a future up2date, but that's all the info I have.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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