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Email not being delivered

Hi all,

I believe there is a major issue with my Astaro at the moment and by looking at the posts on here it may even be a widespread problem.

I have ruled out issues with my hosted email security.

I am running version 9.000-8.

These are the logs from my test emails

2012:07:10-15:05:35 asl-rmc exim-in[5003]: 2012-07-10 15:05:35 SMTP connection from [216.146.32.44]:62558 (TCP/IP connection count = 1)
2012:07:10-15:05:36 asl-rmc exim-in[16771]: 2012-07-10 15:05:36 H=mxout-044-pao.mailhop.org (mail-01-pao.dyndns.com) [216.146.32.44]:62558 Warning: mnisystems.co.uk profile excludes AV scan: Skipping SMTP inline AV scan for this message
2012:07:10-15:05:36 asl-rmc exim-in[16771]: 2012-07-10 15:05:36 failed to open /etc/exim.conf.senderblacklist/mnisystems.co.uk for linear search: No such file or directory

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0 BAlfson over 12 years ago

Thanks, potsdam, that makes sense; I've never used anything but lowercase when putting domain names into fields in the SMTP Proxy. I vote for your conclusion - bug!

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BrucekConvergent over 12 years ago in reply to BAlfson

definitely a bug!

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Sophos Platinum Partner

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Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 ciscoman over 11 years ago in reply to BrucekConvergent

definitely a bug!

Hi,
today I saw the same on a new installation:

Is this still a bug or confirmed by Sophos? Or who causes this error message?
I must have something enable/disable, but can't remember what :-)
There is currently no blacklist but exacly the domain appears in the
the errormessage

./etc/exim.conf/senderblacklist/my.domain

Current software version...: 9.006005
Hardware type..............: 220r5
Installation image.........: 8.300-14.1
Installation type..........: msi
Installed pattern version..: 44737
Downloaded pattern version.: 44737
Up2Dates applied...........: 14 (see below)
                             sys-8.300-8.301-9.7.1.tgz (Apr  2 11:38)
                             sys-8.301-8.302-10.7.1.tgz (Apr  2 11:39)
                             sys-8.302-8.303-7.12.2.tgz (Apr  2 11:40)
                             sys-8.303-8.304-12.1.2.tgz (Apr  2 11:40)
                             sys-8.304-8.305-1.1.2.tgz (Apr  2 11:40)
                             sys-8.305-8.306-1.25.1.tgz (Apr  2 11:42)
                             sys-8.306-8.307-25.5.1.tgz (Apr  2 11:47)
                             sys-8.307-8.308-5.4.1.tgz (Apr  2 11:53)
                             sys-8.308-8.309-4.15.1.tgz (Apr  2 11:55)
                             sys-8.309-9.004-7.33.3.tgz (Apr  2 12:42)
                             sys-9.004-9.004-33.34.1.tgz (Apr  2 12:54)
                             sys-9.004-9.005-29.15.2.tgz (Apr  2 12:56)
                             sys-9.005-9.005-15.16.1.tgz (Apr  2 12:57)
                             sys-9.005-9.006-15.5.2.tgz (Apr  2 12:58)
Up2Dates available.........: 0
Factory resets.............: 1
Timewarps detected.........: 0

Thanks
ciscoman
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0 ciscoman over 11 years ago in reply to BrucekConvergent

definitely a bug!

Hi,
today I saw the same on a new installation:

Is this still a bug or confirmed by Sophos? Or who causes this error message?
I must have something enable/disable, but can't remember what :-)
There is currently no blacklist but exacly the domain appears in the
the errormessage

./etc/exim.conf/senderblacklist/my.domain

Current software version...: 9.006005
Hardware type..............: 220r5
Installation image.........: 8.300-14.1
Installation type..........: msi
Installed pattern version..: 44737
Downloaded pattern version.: 44737
Up2Dates applied...........: 14 (see below)
                             sys-8.300-8.301-9.7.1.tgz (Apr  2 11:38)
                             sys-8.301-8.302-10.7.1.tgz (Apr  2 11:39)
                             sys-8.302-8.303-7.12.2.tgz (Apr  2 11:40)
                             sys-8.303-8.304-12.1.2.tgz (Apr  2 11:40)
                             sys-8.304-8.305-1.1.2.tgz (Apr  2 11:40)
                             sys-8.305-8.306-1.25.1.tgz (Apr  2 11:42)
                             sys-8.306-8.307-25.5.1.tgz (Apr  2 11:47)
                             sys-8.307-8.308-5.4.1.tgz (Apr  2 11:53)
                             sys-8.308-8.309-4.15.1.tgz (Apr  2 11:55)
                             sys-8.309-9.004-7.33.3.tgz (Apr  2 12:42)
                             sys-9.004-9.004-33.34.1.tgz (Apr  2 12:54)
                             sys-9.004-9.005-29.15.2.tgz (Apr  2 12:56)
                             sys-9.005-9.005-15.16.1.tgz (Apr  2 12:57)
                             sys-9.005-9.006-15.5.2.tgz (Apr  2 12:58)
Up2Dates available.........: 0
Factory resets.............: 1
Timewarps detected.........: 0

Thanks
ciscoman
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