hello i have got 2 emails being sent to the same email address that are stuck in the smtp spool with error state, i did a retry to resend the emails but again they were put back in the smtp spool. The emails have an attachment of 7mb and 12mb respectively. How can i release the emails?
Hi ssali prosper,
Thanks for reaching out, and welcome to the Sophos Community!
Check out the following troubleshooting KBA: Sophos XG Firewall: MTA troubleshooting guide.
Does outbound email works if you send it without an attachment? Is it a new setup?