Hello, everyone,
I’m having now a Sophos SG230 in operation. However, I’m having still few questions:
-
Some users have several e-mail addresses with us.
givenname.surname@domain.com
surname.givenname@domain.com
Dr.surname.givenname@domain.comI have noticed that from time to time a mail from Dr.surname.givenname@domain.com ends up in the quarantine report.
For additional email addresses, all email addresses are entered (comes through AD authentication) However, as soon as the user logs in, the optional email address dr.surname.givenname@domain.com disappears from the Webadmin Portal Additional Emailaddress.
After a prefetch, the e-mail address can be found again under Additional Mail Address.
Is anyone aware of this problem? - old employees appear in the Mail Manager who no longer exist in the AD.
They are still receiving emails from Sophos, although these mail addresses are no longer present in Exchange.
Verified by the following Powershell script:get-recipient -results unlimited | where {$_.emailaddresses -match "user@domain.com"} | select name,emailaddresses,recipienttype
Sophos will then try to deliver the mail to the old employee and Exchange will send a mail to do-not-reply@fw-notify.net
The error Message is "Remote Server returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found'"
Telnet :
MAIL FROM: existuser@***x.com
250 sender ok
RCPT TO: notexistuser@***.com
550 5.1.1 user unknown
I have also encountered the following link: Unfortunately I cannot find a solution here.
Can anyone help me with that?
3. my users also want a button for blacklist and a button to delete in the quarantine report.
Is there a function that I overlooked in the meantime?
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