Help us enhance your Sophos Community experience. Share your thoughts in our Sophos Community survey.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Update 9.502-4 random disconnects

Updated to 9.502-4 this morning. Since the update the server has gone offline twice. When looking at the console the server appears to be online however it is not available from the webadmin and is not pingable. Rebooting has so far resolved the issue; however multiple reboots have been needed.

 

I can find nothing in the logs that relate to the failure. 

 

I am over my license limit of 100 users however I have been over my license limit for some time. I just recently moved from 50 to 100 users and have never had an issue in the past. I have many devices that point to the UTM as their gateway unncessarily. I'm in the process of cleaning that up.

 

Is the license limit the issue or is there a problem with the update that is resulting in this server failure?



This thread was automatically locked due to age.
Parents Reply Children
No Data