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9.502 Update causes Internet users cannot authenticate with active directory

SG-230 firewalls in HA configuration. After upgrade to 9.502 users were unable to access the internet. Kept prompting users for credentials. Testing websites and users in the Policy Test page showed as working fine but it isn't.

Rejoined the firewall to the domain seems to have fixed it - for now.

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0 Uwe Minder over 7 years ago

We had the same issue after upgrading to 9.501-5, and I'm currently very aware to update to 9.502 - especially after reading your post.

Rejoining the UTM into the domain worked for a short while, but the failure keept coming after about 45-60 minutes.

Only Sophos could solve this problem with a hot-fix, which had to be installed by Sophos itself.

Have a look at this thread regarding SSO for HTTP authentication.

I just read the change log for the 9.502, and it seems like that the AD SSO problem isn't even mentioned.

Good luck,
Uwe
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0 kerobra_retired over 7 years ago in reply to Uwe Minder

Isn't that this NUTM?

NUTM-7960 [Web] Authentication issue after upgrade to 9.5 (kerberos)

According to talex it has only slipped the mentionning in the change log, but is included: community.sophos.com/.../utm-9-502-soft-release

Gruß / Regards,

Kevin
Sophos CE/CA (XG+UTM), Gold Partner
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0 kerobra_retired over 7 years ago in reply to Uwe Minder

Isn't that this NUTM?

NUTM-7960 [Web] Authentication issue after upgrade to 9.5 (kerberos)

According to talex it has only slipped the mentionning in the change log, but is included: community.sophos.com/.../utm-9-502-soft-release

Gruß / Regards,

Kevin
Sophos CE/CA (XG+UTM), Gold Partner
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