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Sophos UTM 9 Home Edition Licence

RichardHughes1

Hi,

I'm having a little issue in which I'm hoping that I can get some advise on. My Home Edition licence for Sophos UTM 9 expires in 29 days, but I don't appear to have the option to re-new the licence OR create a new one. I have two Home accounts on the licence portal (one was setup for a test environment). I had logged-on with the test account and I deleted the UTM Home licence, but when I try to create a new licence... I only have options for activating with an activation key and for creating a UTM SW Essential Firewall license. I don't want to delete the UTM Home licence from my main account, as I'm concerned that I won't be able to create a new one!

Would I be looking in the wrong place, is there something I'm doing wrong?

Cheers,
Richard



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    Hi,

    as a home user, your only option is to delete your current licence and create a new one.

    To create a new home licence you need to go to either the bottom of the page or the next page.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    Hi,

    as a home user, your only option is to delete your current licence and create a new one.

    To create a new home licence you need to go to either the bottom of the page or the next page.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

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