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Sophos UTM 9 Update

Razzif Jidin

Hi all,

Our client want us to update their Sophos UTM 9. It is too outdated. This is what I got from log :

2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 3. main::perform_work:950() auisys.pl
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 4. main::auisys_prepare_and_work:555() auisys.pl
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 5. main::top-level:32() auisys.pl
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: |=========================================================================
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: id="371F" severity="error" sys="system" sub="up2date" name="Fatal: Could not extract tar from gpg: 'Not enough space to unpack package'" status="failed" file="/var/up2date//sys/u2d-sys-9.107033-108023.tgz.gpg" action="install" package="sys"
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]:
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 1. main::alf:70() auisys.pl
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 2. main::perform_work:953() auisys.pl
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 3. main::auisys_prepare_and_work:555() auisys.pl
2017:02:20-17:24:03 SOPHOS-UTM-1 auisys[30523]: 4. main::top-level:32() auisys.pl

 

In this case, I can see it is out of space and caused the update pack couldn't unpack to update the UTM 9. Is it possible to increase the space size?

 

Thanks

Razzif



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  • 0

    Hi all,

     

    I have found the SOLUTION!!!!

     

     

    Here is what I did based on the guide that you guys have give :

     

    1) Backup.



    2) Create/Make the folder in new directory first at dev/sda7.

    SSH Command : mkdir /var/log/up2datesys;




    3) Move the all the update package to other directory which is dev/sda7 with location var/log/up2datesys

    SSH Command : mv /var/up2date/sys/* /var/log/up2datesys/;

     

    Previous Directory is dev/sda6. The size is already 97%.



    4) Then run the command df -h to check current storage in dev/sda6 and dev/sda7.



    5) Download the package from Astaro Gateway FTP then upload it at WebAdmin - Management > Up2date > Advanced.



    6) After upload it, logout the WebAdmin and Login back. The Update package is available for installation/Unpack.



    7) Install or schedule it.



    8) Since there is many package need to be install, I upload it one by one, then install one package in every hour. It is for play safe because I scare if our client Server is running slow due to many up2date package.


    Now the current version is 9.205-12. Previous version that i having issue is 9.103-11

     

    I will keep updating it until the current version. Need to do it slowly.

     

    Thanks

Reply
  • 0

    Hi all,

     

    I have found the SOLUTION!!!!

     

     

    Here is what I did based on the guide that you guys have give :

     

    1) Backup.



    2) Create/Make the folder in new directory first at dev/sda7.

    SSH Command : mkdir /var/log/up2datesys;




    3) Move the all the update package to other directory which is dev/sda7 with location var/log/up2datesys

    SSH Command : mv /var/up2date/sys/* /var/log/up2datesys/;

     

    Previous Directory is dev/sda6. The size is already 97%.



    4) Then run the command df -h to check current storage in dev/sda6 and dev/sda7.



    5) Download the package from Astaro Gateway FTP then upload it at WebAdmin - Management > Up2date > Advanced.



    6) After upload it, logout the WebAdmin and Login back. The Update package is available for installation/Unpack.



    7) Install or schedule it.



    8) Since there is many package need to be install, I upload it one by one, then install one package in every hour. It is for play safe because I scare if our client Server is running slow due to many up2date package.


    Now the current version is 9.205-12. Previous version that i having issue is 9.103-11

     

    I will keep updating it until the current version. Need to do it slowly.

     

    Thanks

Children
  • 0 in reply to Razzif Jidin

    Sachin's suggestion on the prior page is faster and easier:

    1. Run dh -f to find a partition with adequate space to hold the Up2Date files temporarily.
    2. Move the Up2Date files to a new sub-directory created in the partition you chose.
      1. cd /var/up2date/sys
      2. mkdir /var/log/up2datesys
      3. mv * /var/log/up2datesys
    3. Move a few of the oldest files back to /var/up2date/sys from the new sub-directory.
      1. mv /var/log/up2datesys/u2d-sys-9.1* ./
    4. Apply those Up2Dates (/sbin/auisys.plx --rpmargs --force).
    5. Move a few more of the oldest files back to /var/up2date/sys from the new sub-directory.
      1. mv /var/log/up2datesys/u2d-sys-9.2* ./
    6. Apply those Up2Dates (/sbin/auisys.plx --rpmargs --force).
    7. Etc with 9.3 and 9.4.
    8. Remove the empty sub-directory (rd /var/log/up2datesys).

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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