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UTM 9.4 updated cause UTM to stop working only console is available

 Ran the uptodate software and it applied the 3 versions of software and didn't require a reload.  All was working fine until for the case of sanity, I reloaded the UTM and it has since failed to come back up.  I am running this device in a Virtualised environment.  Any Ideas?



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  • Hi, Scott, and welcome to the UTM Community!

    That's not really enough information to be able to even guess.  First, try restoring a Configuration Backup from before the Up2Dates were applied.  If that doesn't work, reboot the instance.  If neither of those works, you're stuck with creating a new instance from ISO and restoring from backup.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi, Scott, and welcome to the UTM Community!

    That's not really enough information to be able to even guess.  First, try restoring a Configuration Backup from before the Up2Dates were applied.  If that doesn't work, reboot the instance.  If neither of those works, you're stuck with creating a new instance from ISO and restoring from backup.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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