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What happens when my licensing expires?

Three years ago I purchased a base UTM license that has the following services:

Network Protection
Email Protection
Web Protection
Webserver Protection
Wireless Protection
Support Services

My company is trying to figure out future plans and will more than likely know by October. However the licenses expires on the 13th of September.

What would the repercussions be if we let the license lapse for a month? Would all services shut down and stop functioning, or would they continue just on old definitions?



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  • Hey, Joel.

    If that's an appliance, it will revert to the basic licence, which will give you only basic firewall functions. Web protection, Active Directory integration, IPS, VPN, Mail Protection and every other module will stop.

    If it's a software UTM, then everything, including firewall, will stop. You won't be able to login to WebAdmin without a valid licence, as a matter of fact, as it will require a new license as soon as you login.

    Bottom line, don't wait and see. Contact your Sophos reseller and have they hook you up with a 30 day trial license by September 10th and install it on your UTM before September 12th. That should give you enough time to figure things out. 

    Regards - Giovani

  • Excellent. Thanks for the info!

    --------------------
    Private: 1 Mini ITX (EMB-CV1), Atom D2550 1.86 GHz Dual Core CPU, 8GB RAM, UTM 9.3 Home License, AP100
    Business: 2 UTM320 in HA (Active/Passive), Full Guard, 7 AP50's, 1 AP100

Reply Children
  • Joel, I must respectfully disagree with our friend Giovani.  You should have your company purchase two one-month extensions.  From your description, you have TotalProtect 320, so that would cost under US$250 in North America.  You should get your trusted reseller involved.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Thanks Bob,

    I'm working with CDW on this. So far they have quoted me a full year renewal for ~$4700 or so. Seeing if they can get me a 1 month cost quote.

    Thanks for your continuous/constant presence on the forums. I feel like Sophos should send you duffel bags full of money for the support you provide on here.

    --------------------
    Private: 1 Mini ITX (EMB-CV1), Atom D2550 1.86 GHz Dual Core CPU, 8GB RAM, UTM 9.3 Home License, AP100
    Business: 2 UTM320 in HA (Active/Passive), Full Guard, 7 AP50's, 1 AP100