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No HTTP/HTTS access after latest patch

Hi,

Just updates to lastest version now I have no web access. Did they screw up the patterns again? Ping works fine but nothing elese out to the internet. Any suggestions on how to disable the virus patterns?

Thanks

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0 PaulHolt over 8 years ago

Same here, updated to 9.405-5 now only the proxy works... no firewall access to http/https.

Update: SMTP and IMAP don't seem to work either.
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0 qhplar over 8 years ago in reply to PaulHolt

You know where to download the older uptodate packages so I can revert?

This is BAD they need to address this ASAP
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0 PaulHolt over 8 years ago in reply to qhplar

You can't revert, you would have to reinstall and lose all reporting history. It isn't hard to reinstall and restore the config backup (take one before you reinstall of course).
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0 qhplar over 8 years ago in reply to PaulHolt

Ok Thanks. I'm sure its the virus patterns that causing the issue; It's happened before. I see they updated the patterns but the UTM won't download the new pattern file.
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0 qhplar over 8 years ago

Anyyone have a way to fix this issue?
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0 javelin over 8 years ago in reply to PaulHolt

Using a backup abf file to restore to a previous version no longer work. It takes the restore, kicks you out, but the version remains the same; eg, the restore didn't take. This latest update is a mess.
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0 GL@MO over 8 years ago in reply to javelin

a backup file never restores a Firmware version to the previous. In the backup file there is only config of the device.

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0 giomoda over 8 years ago in reply to qhplar

Could you check the MTU on your WAN interface? Some people are seeing some crazy values after updating to 9.405: https://community.sophos.com/products/unified-threat-management/f/52/t/79150#pi394=2

If it's a crazy low value, try accessing your UTM shell and run:

ifconfig wan-interface mtu 1500

Where wan-interface is the physical interface connected to your ISP modem/router (eth0, eth1, eth2)

If it works, keep in mind that's not a fix, it's a temporary workaround. That setting might revert back to a low value after a DHCP renew or a reboot.

Regards - Giovani
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