Hopefully someone can help me here, as I am going crazy...
I have spent in excess of 8 hours now trying to build a new UTM using a backup file to restore settings.
I have done this kind of recovery many times in the past, so the process is not new to me or something I would call difficult. That said, every time I import the backup file into a newly build UTM I cannot connect to the WebAdmin login page. I always receive a "This page can't be displayed" error.
Here is a simple breakdown of the build process I have been using:
- Install a current version of the UTM from the installation ISO image (Home licence version).
- When the UTM has installed, connect the UTM to a PC on the same subnet (connected directly via a crossover cable)
- Open a browser window and go though the basic WebAdmin installation process. (https://192.168.xxx.x:4444)
- Import the backup file
- Reboot the UTM
- Try to connect to the WebAdmin page
- FAIL
After application of the backup file I can ping the UTM, but I cannot display the WebAdmin page in the browser.
I have also tried rebooting the UTM numerous times as well as manually restarting the httpd service at the console, neither of which made any difference.
I have used a manually created backup file from today (from current UTM) as well as numerous automatic backup files, going back 4 months (there have been no configuration changes in that time)
A few months ago I replaced my UTM with different hardware and did not have this problem. Why this is happening now is not logical, but it is.
I need to make some configuration changes soon, so I am upgrading to a slightly better box and adding another NIC (adding VOIP and an ATA on its own subnet).
Something else I have done is to restore a different UTM to the same hardware from a backup file. That works!
After that installation was up and running I applied my backup file and again it broke. So the process does work, just not with any of my backup files.
I have also tested with another box and the same thing happened, so it is not hardware related.
This is really bizarre and I have run out of ideas now as to why this is happening and how I can fix it.
Anyone have any ideas???
This thread was automatically locked due to age.