Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 7 replies
  • Answers 2 answers
  • Subscribers 8 subscribers
  • Views 9436 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM 9.402-7 SSL VPN users no longer able to browse network

MasonWebster

We have an SG-210 that I updated from 9.355-1 to 9.402-7, and now our SSL VPN users can no longer browse our network via IP address or computer name. The users are able to connect to the firewall and obtain an IP address, and there are no errors in the logs. Has something changed with how SSL VPN users are handled?

Any help would be appreciated; it's very important that our remote people can connect to our network shares.

Thanks.



This thread was automatically locked due to age.
Parents
  • 0

    We had the same issue when we upgraded to 9.402-7. Support advised me that this is a known issue. They are rolling out a fix in the next release. The issue has to do with the clients not receiving the correct route. They were to provide a workaround by editing the openvpn server config and adding the route to my LAN. Unfortunately it broke other profiles, but I am able to connect and browse the LAN. Hope this helps!

  • 0 in reply to DanielGalvan

    Hi Daniel,

    can you explain the issue in detail? Is there a KB article?
    Unfortunately we experienced a very similar effect. After upgrading to 9.402007 all SSL VPN Clients can login, but no ping to the company net or other connections are possible.

    In the Client logfile it looks good on the first sight but the last entry says:

    Mon May 23 08:47:53 2016 Initialization Sequence Completed With Errors ( see openvpn.net/faq.html )
    Mon May 23 08:47:53 2016 MANAGEMENT: >STATE:1463986073,CONNECTED,ERROR,1.2.3.4,5.6.7.8

    Any hints or any help is appreciated.

    Thanks,
    Pascal

  • 0 in reply to bendeichp

    Sophos support and the change log state that 9.403-4 resolves the issue by pushing the LAN route to the clients. But honestly I am afraid to update after reading someones comments about his UTM box being unresponsive after performing this update.

Reply Children
Unfiltered HTML