This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to allow certain Services (Antivirus, Udateservers)

Hello, the UTM has started to block an Kaspersky Antivirus updates or signuature renewals (this started a month ago after some UTM upgrades. The same happens to other update Services for some garphics Adapters (Geforce), O&O Imanging Software etc.

BTW, Kaspersky has lots of update Servers. The download of the new files start but end up in freeze at 65 - 83% (it varies). Switching off the UTM an bringing the PCs directly to the Internet Show that the UTM configuration is stopping the process. Any ideas?



This thread was automatically locked due to age.
Parents
  • I found a similar problem with Sophos XG firewalls where the same symptoms were appearing and Kaspersky updates fails halfway through. A bit of digging around showed that the firewall was blocking virus definition files ending with .dat extension as these are categorized as video files and the firewall policy is to block videos.

    Creating exceptions for web filtering in the following manner :

    ^[A-Za-z0-9.-]*\.kaspersky-labs.com\.?/
    ^[A-Za-z0-9.-]*\.kaspersky.com\.?/
     
    solved the issue for me.
     
    You maybe experiencing a similar issue.
  • hi this a solution but files .dat are denied they are identified as video files 

    how to do exception ? for more days ago a search about this issue i found that I enable to download files .dat 

    is there any solution ?

  • Salut Rafik and welcome to the UTM Community!

    Please show a picture of the message you see.  Also, a log line or two where this occurred.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Salut Rafik and welcome to the UTM Community!

    Please show a picture of the message you see.  Also, a log line or two where this occurred.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data