This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UPS shutdown

Hello, I am using APC UPS symetra. Is UTM support to connect with UPS and shutdown it self when receive shutdown signal from UPS. For example from USB,serial or network.



This thread was automatically locked due to age.
  • Directly from the built-in help/admin guide:

    UPS Device Support

    Uninterruptible Power Supply (UPS) devices maintain a continuous supply of electric power to connected equipment by supplying power from a separate source when utility power is not available. Sophos UTM supports UPS devices of the manufacturers MGE UPS Systems and APC. The communication between the UPS device and Sophos UTM is made via the USBClosed interface.

    As soon as the UPS device runs in battery operation, a notification is sent to the administrator. If the power failure persists for a longer period and the voltage of the UPS device approximates a critical value, another message will be sent to the administrator—Sophos UTM will be shut down automatically.

    Note – Please read the operation manual of the UPS device to connect the devices to Sophos UTM. UTM will recognize the UPS device when booting via the USB interface. Only boot Sophos UTM when you have connected the USB interfaces to each other.

    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
  • Thank you.
    But I had two SG 230 UTM in HA mode I hope the ha link tell the slave to shutdown also when UPS sent critical power message to primary UTM via USB
  • Interesting, when I first got my UTM I posed the same question to support. This was the response"

    The power monitoring feature through the USB connected via UPS is not available on sophos UTM. as well as there is no UI feature is available to configure it.

    as the required information has provided I am closing this service request today.Please feel free to contact us in case if you required any further assistance.

    I'd be curious if you have connected a UPS, and run a test to see if it is infact able to shut itself down?
  • I've used UTMs with APC UPSs before and they worked quite well, although I never tried in HA. The message you got is correct that there is no configuration possible or GUI. It either works or it doesn't.
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
  • All I am concerned about is the ability for the unit to shut itself down, which you say it can?

    What about when power is restored, does it fire itself up or is it capable of WOL?
  • Make certain that in the bios it is set for last state, then you should be good.
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
  • , you stated that  "If the power failure persists for a longer period and the voltage of the UPS device approximates a critical value, another message will be sent to the administrator—Sophos UTM will be shut down automatically."

    I assume that should be the amount of battery time remaining?

    Also, what is the "critical value"? My UTM install reports the battery life (via USB), but when the power failed this weekend the UTM didn't initiate a shutdown until the battery power was critical. Is this threshold configurable?

    Found this in the System log (search string "ups"):

    /var/log/system/2016/04/system-2016-04-02.log.gz:2016:04:02-23:54:18 utm upsmon[3320]: UPS running on battery

    /var/log/system/2016/04/system-2016-04-02.log.gz:2016:04:02-23:54:33 utm upsmon[3320]: UPS running on line
    /var/log/system/2016/04/system-2016-04-02.log.gz:2016:04:02-23:57:18 utm upsmon[3320]: UPS running on battery
    /var/log/system/2016/04/system-2016-04-02.log.gz:2016:04:02-23:57:33 utm upsmon[3320]: UPS running on line
    /var/log/system/2016/04/system-2016-04-02.log.gz:2016:04:02-23:59:08 utm upsmon[3320]: UPS running on battery
    /var/log/system/2016/04/system-2016-04-03.log.gz:2016:04:03-00:53:59 utm upsmon[3320]: UPS ups@localhost battery is low
    /var/log/system/2016/04/system-2016-04-03.log.gz:2016:04:03-00:53:59 utm upsd[3316]: Client upsmon@127.0.0.1 set FSD on UPS [ups]
    /var/log/system/2016/04/system-2016-04-03.log.gz:2016:04:03-00:53:59 utm upsmon[3320]: Executing automatic power-fail shutdown
    /var/log/system/2016/04/system-2016-04-03.log.gz:2016:04:03-00:53:59 utm upsmon[3320]: system will be shut down
  • Hi to All

    UTM supports all models of APC ?