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Current Pattern Version 0 after migrating to new hardware

I have migrated to new hardware and restored my backup config.  I am running on my own hardware with firmware version  9.203-3.
I have attached a copy of my Up2Date log when I ask the system to perform an update.  Also attached is a copy of my version screenshot.

I have restarted the server,  but no change with that.



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Parents
  • What happens if you run the following at the command line as root?

    cc 'u2d_pattern_version'

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hello Bob,

    in the meantime I have repeated the installation (9.408-4)
    incl. restoring the config.
    Now I get the Patternversion 115838 and I could get an
    Update to Version 9.409-9.

    output:
    firewall:/root # cc 'u2d_pattern_version'
    {
              'u2d-appctrl43' => 13,
              'u2d-aptp' => 19051,
              'u2d-avira-xvdf' => 3928,
              'u2d-cadata' => 72,
              'u2d-clvbrowser' => 42,
              'u2d-geoip' => 116,
              'u2d-geoipxtipv6' => 67,
              'u2d-ipsbundle' => 245,
              'u2d-ipsexception' => 6,
              'u2d-man9' => 98,
              'u2d-ohelp9' => 136,
              'u2d-owaspcrs' => 18,
              'u2d-savi' => 10043
            }
            
    Content of Up2date.log:
    2017:01:06-10:36:01 firewall audld[6248]: no HA system or cluster node
    2017:01:06-10:36:01 firewall audld[6248]: Starting Up2Date Package Downloader
    2017:01:06-10:36:02 firewall audld[6248]: patch up2date possible
    2017:01:06-10:36:14 firewall audld[6248]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-10:36:15 firewall audld[6248]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="ohelp9"
    2017:01:06-10:36:16 firewall audld[6248]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="man9"
    2017:01:06-10:36:16 firewall audld[6248]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="geoip"
    2017:01:06-10:36:16 firewall auisys[6303]: no HA system or cluster node
    2017:01:06-10:36:16 firewall auisys[6303]: waiting for db_verify to return (30 seconds max)
    2017:01:06-10:36:18 firewall auisys[6303]: not cleaning /var/up2date/sys-install in --nosys mode
    2017:01:06-10:36:18 firewall auisys[6303]: Starting Up2Date Package Installer
    2017:01:06-10:36:18 firewall auisys[6303]: Install u2d packages <man9>
    2017:01:06-10:36:18 firewall auisys[6303]: Starting installing up2date packages for type 'man9'
    2017:01:06-10:36:18 firewall auisys[6303]: Installing up2date package: /var/up2date/man9/u2d-man9-9.98.tgz.gpg
    2017:01:06-10:36:18 firewall auisys[6303]: Verifying up2date package signature
    2017:01:06-10:36:18 firewall auisys[6303]: Unpacking installation instructions
    2017:01:06-10:36:18 firewall auisys[6303]: parsing installation instructions
    2017:01:06-10:36:18 firewall auisys[6303]: Unpacking up2date package container
    2017:01:06-10:36:18 firewall auisys[6303]: Running pre-installation checks
    2017:01:06-10:36:19 firewall auisys[6303]: Starting up2date package installation
    2017:01:06-10:36:31 firewall auisys[6303]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="9.98" package="man9"
    2017:01:06-10:36:31 firewall auisys[6303]: [INFO-306] New Pattern Up2Dates installed
    2017:01:06-10:36:31 firewall auisys[6303]: Install u2d packages <ohelp9>
    2017:01:06-10:36:31 firewall auisys[6303]: Starting installing up2date packages for type 'ohelp9'
    2017:01:06-10:36:31 firewall auisys[6303]: Installing up2date package: /var/up2date/ohelp9/u2d-ohelp9-9.116-136.patch.tgz.gpg
    2017:01:06-10:36:31 firewall auisys[6303]: Verifying up2date package signature
    2017:01:06-10:36:31 firewall auisys[6303]: Unpacking installation instructions
    2017:01:06-10:36:31 firewall auisys[6303]: parsing installation instructions
    2017:01:06-10:36:31 firewall auisys[6303]: This is a patch. Setting required_version to 9.116
    2017:01:06-10:36:31 firewall auisys[6303]: Unpacking up2date package container
    2017:01:06-10:36:31 firewall auisys[6303]: Running pre-installation checks
    2017:01:06-10:36:32 firewall auisys[6303]: Starting up2date package installation
    2017:01:06-10:36:47 firewall auisys[6303]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="9.136" package="ohelp9"
    2017:01:06-10:36:47 firewall auisys[6303]: [INFO-306] New Pattern Up2Dates installed
    2017:01:06-10:36:47 firewall auisys[6303]: Install u2d packages <geoip>
    2017:01:06-10:36:47 firewall auisys[6303]: Starting installing up2date packages for type 'geoip'
    2017:01:06-10:36:47 firewall auisys[6303]: Installing up2date package: /var/up2date/geoip/u2d-geoip-7.116.tgz.gpg
    2017:01:06-10:36:47 firewall auisys[6303]: Verifying up2date package signature
    2017:01:06-10:36:47 firewall auisys[6303]: Unpacking installation instructions
    2017:01:06-10:36:47 firewall auisys[6303]: parsing installation instructions
    2017:01:06-10:36:47 firewall auisys[6303]: Unpacking up2date package container
    2017:01:06-10:36:48 firewall auisys[6303]: Running pre-installation checks
    2017:01:06-10:36:48 firewall auisys[6303]: Starting up2date package installation
    2017:01:06-10:36:58 firewall auisys[6303]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="7.116" package="geoip"
    2017:01:06-10:36:58 firewall auisys[6303]: [INFO-306] New Pattern Up2Dates installed
    2017:01:06-10:36:59 firewall auisys[6303]: Up2Date Package Installer finished, exiting
    2017:01:06-10:36:59 firewall auisys[6303]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"
    2017:01:06-10:51:01 firewall audld[8228]: no HA system or cluster node
    2017:01:06-10:51:01 firewall audld[8228]: Starting Up2Date Package Downloader
    2017:01:06-10:51:01 firewall audld[8228]: patch up2date possible
    2017:01:06-10:51:15 firewall audld[8228]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-11:06:01 firewall audld[10435]: no HA system or cluster node
    2017:01:06-11:06:01 firewall audld[10435]: Starting Up2Date Package Downloader
    2017:01:06-11:06:01 firewall audld[10435]: patch up2date possible
    2017:01:06-11:06:13 firewall audld[10435]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-11:21:01 firewall audld[11043]: no HA system or cluster node
    2017:01:06-11:21:01 firewall audld[11043]: Starting Up2Date Package Downloader
    2017:01:06-11:21:02 firewall audld[11043]: patch up2date possible
    2017:01:06-11:21:14 firewall audld[11043]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-11:36:01 firewall audld[11556]: no HA system or cluster node
    2017:01:06-11:36:01 firewall audld[11556]: Starting Up2Date Package Downloader
    2017:01:06-11:36:01 firewall audld[11556]: patch up2date possible
    2017:01:06-11:36:03 firewall audld[11556]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-11:51:01 firewall audld[12084]: no HA system or cluster node
    2017:01:06-11:51:01 firewall audld[12084]: Starting Up2Date Package Downloader
    2017:01:06-11:51:01 firewall audld[12084]: patch up2date possible
    2017:01:06-11:51:11 firewall audld[12084]: Could not connect to Authentication Server 79.125.21.244 (code=500 500 Internal Server Error).
    2017:01:06-11:51:18 firewall audld[12084]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-12:06:02 firewall audld[12673]: no HA system or cluster node
    2017:01:06-12:06:02 firewall audld[12673]: Starting Up2Date Package Downloader
    2017:01:06-12:06:02 firewall audld[12673]: patch up2date possible
    2017:01:06-12:06:17 firewall audld[12673]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-12:21:02 firewall audld[13202]: no HA system or cluster node
    2017:01:06-12:21:02 firewall audld[13202]: Starting Up2Date Package Downloader
    2017:01:06-12:21:02 firewall audld[13202]: patch up2date possible
    2017:01:06-12:21:10 firewall audld[13202]: Could not connect to Authentication Server 79.125.21.244 (code=500 500 Internal Server Error).
    2017:01:06-12:21:14 firewall audld[13202]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-12:36:02 firewall audld[13815]: no HA system or cluster node
    2017:01:06-12:36:02 firewall audld[13815]: Starting Up2Date Package Downloader
    2017:01:06-12:36:02 firewall audld[13815]: patch up2date possible
    2017:01:06-12:36:17 firewall audld[13815]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-12:41:01 firewall audld[13999]: no HA system or cluster node
    2017:01:06-12:41:01 firewall audld[13999]: Starting Up2Date Package Downloader
    2017:01:06-12:41:02 firewall audld[13999]: patch up2date possible
    2017:01:06-12:41:12 firewall audld[13999]: Could not connect to Authentication Server 79.125.21.244 (code=500 500 Internal Server Error).
    2017:01:06-12:41:16 firewall audld[13999]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-12:41:25 firewall audld[13999]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="sys"
    2017:01:06-12:41:25 firewall auisys[14040]: no HA system or cluster node
    2017:01:06-12:41:25 firewall auisys[14040]: removing '/var/up2date/geoip-install'
    2017:01:06-12:41:25 firewall auisys[14040]: removing '/var/up2date/man9-install'
    2017:01:06-12:41:25 firewall auisys[14040]: removing '/var/up2date/ohelp9-install'
    2017:01:06-12:41:25 firewall auisys[14040]: Starting Up2Date Package Installer
    2017:01:06-12:41:25 firewall auisys[14040]: No suitable packages of type <man9> found, skipping
    2017:01:06-12:41:25 firewall auisys[14040]: No suitable packages of type <ohelp9> found, skipping
    2017:01:06-12:41:25 firewall auisys[14040]: No suitable packages of type <geoip> found, skipping
    2017:01:06-12:41:25 firewall auisys[14040]: Install u2d packages <sys>
    2017:01:06-12:41:25 firewall auisys[14040]: Starting installing up2date packages for type 'sys'
    2017:01:06-12:41:25 firewall auisys[14040]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.408004-409009.tgz.gpg
    2017:01:06-12:41:25 firewall auisys[14040]: unpacking up2date package version: 9.409009
    2017:01:06-12:41:25 firewall auisys[14040]: Verifying up2date package signature
    2017:01:06-12:41:27 firewall auisys[14040]: Unpacking installation instructions
    2017:01:06-12:41:28 firewall auisys[14040]: parsing installation instructions
    2017:01:06-12:41:28 firewall auisys[14040]: Showdesc ok.
    2017:01:06-12:41:28 firewall auisys[14040]: [INFO-301] New Firmware Up2Date is ready for installation
    2017:01:06-12:41:49 firewall auisys[14040]: Up2Date Package Installer finished, exiting
    2017:01:06-12:41:49 firewall auisys[14040]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"
    2017:01:06-12:51:01 firewall audld[14511]: no HA system or cluster node
    2017:01:06-12:51:01 firewall audld[14511]: Starting Up2Date Package Downloader
    2017:01:06-12:51:02 firewall audld[14511]: patch up2date possible
    2017:01:06-12:51:12 firewall audld[14511]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-13:06:01 firewall audld[15060]: no HA system or cluster node
    2017:01:06-13:06:01 firewall audld[15060]: Starting Up2Date Package Downloader
    2017:01:06-13:06:01 firewall audld[15060]: patch up2date possible
    2017:01:06-13:06:15 firewall audld[15060]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-13:21:01 firewall audld[15589]: no HA system or cluster node
    2017:01:06-13:21:01 firewall audld[15589]: Starting Up2Date Package Downloader
    2017:01:06-13:21:02 firewall audld[15589]: patch up2date possible
    2017:01:06-13:21:17 firewall audld[15589]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-13:36:01 firewall audld[16103]: no HA system or cluster node
    2017:01:06-13:36:01 firewall audld[16103]: Starting Up2Date Package Downloader
    2017:01:06-13:36:02 firewall audld[16103]: patch up2date possible
    2017:01:06-13:36:14 firewall audld[16103]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-13:51:01 firewall audld[16631]: no HA system or cluster node
    2017:01:06-13:51:01 firewall audld[16631]: Starting Up2Date Package Downloader
    2017:01:06-13:51:02 firewall audld[16631]: patch up2date possible
    2017:01:06-13:51:13 firewall audld[16631]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-14:06:01 firewall audld[17343]: no HA system or cluster node
    2017:01:06-14:06:01 firewall audld[17343]: Starting Up2Date Package Downloader
    2017:01:06-14:06:01 firewall audld[17343]: patch up2date possible
    2017:01:06-14:06:04 firewall audld[17343]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-14:21:01 firewall audld[19631]: no HA system or cluster node
    2017:01:06-14:21:01 firewall audld[19631]: Starting Up2Date Package Downloader
    2017:01:06-14:21:01 firewall audld[19631]: patch up2date possible
    2017:01:06-14:21:14 firewall audld[19631]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-14:36:01 firewall audld[20304]: no HA system or cluster node
    2017:01:06-14:36:01 firewall audld[20304]: Starting Up2Date Package Downloader
    2017:01:06-14:36:01 firewall audld[20304]: patch up2date possible
    2017:01:06-14:36:11 firewall audld[20304]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2017:01:06-14:51:02 firewall audld[22515]: no HA system or cluster node
    2017:01:06-14:51:02 firewall audld[22515]: Starting Up2Date Package Downloader
    2017:01:06-14:51:02 firewall audld[22515]: patch up2date possible
    2017:01:06-14:51:19 firewall audld[22515]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

     

    Thanks in advance

  • the Patterversion is still 115838

    can this be correct?

Reply Children
  • What do you get from cc 'u2d_pattern_version'

    When you search the Up2Date log for avira, geoip or savi, do you see any activity since the above?

    Does the Up2Date log show any authentication successful today?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA

  • Hello Bob,

    here the current outout:

    firewall:/root # cc 'u2d_pattern_version'
    {
              'u2d-appctrl43' => 13,
              'u2d-aptp' => 19051,
              'u2d-avira-xvdf' => 4807,
              'u2d-cadata' => 72,
              'u2d-clvbrowser' => 42,
              'u2d-geoip' => 116,
              'u2d-geoipxtipv6' => 67,
              'u2d-ipsbundle' => 245,
              'u2d-ipsexception' => 6,
              'u2d-man9' => 98,
              'u2d-ohelp9' => 136,
              'u2d-owaspcrs' => 18,
              'u2d-savi' => 10372
            }
            
    in the log I only find again and again (no aviar,...)
    2017:01:11-09:17:01 firewall audld[25293]: no HA system or cluster node
    2017:01:11-09:17:01 firewall audld[25293]: Starting Up2Date Package Downloader
    2017:01:11-09:17:02 firewall audld[25293]: patch up2date possible
    2017:01:11-09:17:11 firewall audld[25293]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"


    As I have already told I installed teh UTM on new hardware
    without importing the old configuration. I only imported the license.
    I had NOT activated all services again.


    I just activated the FTP proxy

    and  now the Patternversion is 116134 !!

    This is the solution because I have not used the antivirus so far.

    the log now includes:

    017:01:11-09:33:19 firewall auisys[26181]: Running pre-installation checks
    2017:01:11-09:33:20 firewall auisys[26181]: Starting up2date package installation
    2017:01:11-09:33:54 firewall auisys[26181]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="9.10372" package="savi"
    2017:01:11-09:33:54 firewall auisys[26181]: [INFO-306] New Pattern Up2Dates installed
    2017:01:11-09:33:55 firewall auisys[26181]: Up2Date Package Installer finished, exiting
    2017:01:11-09:33:55 firewall auisys[26181]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"
    2017:01:11-09:47:01 firewall audld[27467]: no HA system or cluster node
    2017:01:11-09:47:01 firewall audld[27467]: Starting Up2Date Package Downloader
    2017:01:11-09:47:01 firewall audld[27467]: patch up2date possible
    2017:01:11-09:47:02 firewall audld[27467]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

    I think the problem is solved,

     

    Thank you Bob.