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ASG 220 rev. 4 memory upgrade

JimKoerner
I was checking into upgrading our ASG 220 rev. 4 I bought less than a year ago to the new v9 firmware.  I put our serial number into the hardware refresh page on Astaro’s site to check compatibility. 

It came back with this: 
The ASG appliance with serial number ************ is a 220 rev.4 This unit is not recommended for running Sophos UTM version 9. You'll receive a one-time discount of $300 when ordering a new 220 unit and after you have registered your existing unit by clicking the Register button.

I hope this isn’t true as we purchased this unit Oct 2011, less than a year ago and shouldn’t be needing to upgrade the hardware already.  If it is true I would basically be paying $900+ to add 1GB of ram?  Is it just me or does that sound a little nuts?  Why no supported memory upgrade?  I can easily bump this unit up to 2GB or 4GB with the proper ram but it voids the warranty and support since it is not 'supported'.

Any clarification on this would be appreciated.

Jim Koerner


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  • 0
    A little off topic but this got me worried so I asked a bunch of IT guys on another forum and this appears to be a myth / "best practice" now days.

    Should I really be using an Anti-Static wrist wrap? - Spiceworks

    Here's a representative example of the comments there: "[...] For simply swapping ram out, they're probably overkill. Just ground yourself before working and you're good."  I agree with that, but how many small/medium business owners know that?  Barry has the experience... and the wisdom that comes from bad experiences. [:$]

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Here's a representative example of the comments there: "[...] For simply swapping ram out, they're probably overkill. Just ground yourself before working and you're good."  I agree with that, but how many small/medium business owners know that?  Barry has the experience... and the wisdom that comes from bad experiences. [:$]

    Cheers - Bob


    True, wasn't meant to be a bad thing and definitely wasn't trying to annoy / wind anyone up. When I read the post before it had me worried I didn't use one so asked and then shared the results :-)
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  • 0 in reply to BAlfson
    Here's a representative example of the comments there: "[...] For simply swapping ram out, they're probably overkill. Just ground yourself before working and you're good."  I agree with that, but how many small/medium business owners know that?  Barry has the experience... and the wisdom that comes from bad experiences. [:$]

    Cheers - Bob


    True, wasn't meant to be a bad thing and definitely wasn't trying to annoy / wind anyone up. When I read the post before it had me worried I didn't use one so asked and then shared the results :-)
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