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No virus up2date / Last check NEVER?

tov
Hi,

running soft ASG 8.203, AD SSO. Pattern download/installation interval is every 15 min.

Since a fewn days dashboard is showing:
Pattern version: 23632
Last check: never  (?)

Up2Date shows:
Current pattern version: 23632
Your patterns are up to date.  (?)

If I switch to manual interval it shows:
Current pattern version: 23632
Latest available pattern version: 23632
Button "Update patterns now" is avilable.

After pushing the button, 
"Pattern installation has been started. This may take a while.
You can refresh this page periodically to check when the process has completed."
but nothing happens. No updates will be installed. All the same...

The Daily Executive Report:
Requests successful 0
Requests failed 0
Pattern updates installed: 0

Several reboots didn't help. Any solutions?


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  • 0
    I don't think that that's a known issue. Can you try restoring a configuration from before the upgrade?  If that doesn't solve the problem, I'd download the newest ISO, burn a CD at 4x and reload. 

    Then again, if you have a paid subscription, I bet Astaro Support could fix this. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.

    PS I spoke too soon!  Billybob (in southern USA) reports the same issue in the 8.3 beta: https://community.sophos.com/products/unified-threat-management/astaroorg/f/112/t/71363
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • 0
    I don't think that that's a known issue. Can you try restoring a configuration from before the upgrade?  If that doesn't solve the problem, I'd download the newest ISO, burn a CD at 4x and reload. 

    Then again, if you have a paid subscription, I bet Astaro Support could fix this. 

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.

    PS I spoke too soon!  Billybob (in southern USA) reports the same issue in the 8.3 beta: https://community.sophos.com/products/unified-threat-management/astaroorg/f/112/t/71363
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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