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Up2Data server down?

Hi,

after all the issues today, our ASG box is not updating it's patterns anymore. I'm stuck at version 12409. The up2date log reports the following:

2010:05:07-17:00:33 firewall audld[14783]: Starting Up2Date Package Downloader (Version 1.57)
2010:05:07-17:00:33 firewall audld[14783]: patch up2date possible
2010:05:07-17:00:34 firewall audld[14783]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
2010:05:07-17:00:34 firewall audld[14783]: Could not connect to Authentication Server 213.144.15.5:443 (code=500).
2010:05:07-17:00:34 firewall audld[14783]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

Franc.

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0 profesor over 14 years ago

Hi!
on 12409 to..
same problem, identical log..
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0 profesor over 14 years ago

Hi!
on 12409 to..
same problem, identical log..
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0 FrancWest over 14 years ago in reply to profesor

Great, all the issues require a pattern update but now you can't even download them...

Franc.
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0 JCerna over 14 years ago in reply to FrancWest

Astaro Up2Date Announcements read post Faulty Anti-Virus pattern - fixed pattern already released!

I learn a big lesson here disable these patterns and update manually. I have three modems with different providers so this would not happen and I was at dinner last night when I was getting frantic calls about no internet.

AWWWWW

How about this for a request backup older up2date file and be able to hit restore and block this update. Also if internet down after update maybe do an auto rollback.
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0 profesor over 14 years ago in reply to JCerna

I've done everything that is written on this link Astaro Up2Date Announcements
(Faulty IPS pattern blocks all traffic - How to fix it! and Faulty Anti-Virus pattern - fixed pattern already released!.
But the problem is still here ( I cannot update current pattern version 12409 to the next one -12410)

What shall I do?
- up2d.png
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0 FrancWest over 14 years ago in reply to JCerna

Hi,

Yes, but that letter doesn't describe the issue I'm having now, don't know if it's related with all events of today (I suspect it is), but my ASL box is stuck at 12409 and can't connect to the update servers. Browsing the web from behind ASL works fine with proxy enabled and single scanning on. I can't enable dual scanning yet since I don't have the required pattern update.

Franc.
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0 profesor over 14 years ago in reply to FrancWest

any advice???
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