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Switch hardware and software licenses

Hi,

Will a license from a hardware box work on the software version of astaro?

Regards

Amal


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  • No.  A license for one of the ASG Series appliances will only work on the same model of ASG Appliance; there are things implemented in the hardware that prevent the license from being migrated in the fashion you describe.  I know that those things are, but since it's sensitive info, I can't share it.  If it's a commercial license, and you want to move to a software per user license, you reseller should be able to work with you; I've had a customer or two that I've had to do this with before.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • Thanks. We are looking at getting astaro for office and was just curious about what happens if there is a hardware failure after the warranty period. I am sure that i can get extended warranty. Since this is a custom built box I don't think i would be able to fiddle around with hardware, say plug in a network card if one port fails.
  • If uptime is paramount, then I believe the new pricing model allows you to buy a second appliance and run it in "Hot-Standby" (Active/Passive) mode with no additional licensing costs.  The Astaro appliances have no customer-replaceable parts.  You can ask Astaro what the replacement time would be in your location if you purchase Premium Support.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Bob is correct, if you purchase a second ASG hardware appliance, you automatically get HA capability; the new licensing model also applies the free HA (failover) functionality to Software licenses.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • is this true for the home license too?

  • Hi Smart Thinker,

    if you check under Management -> High Availability and there is no information about licensing you can start HA(active-passive) with your home license.

    Best Regards
    DKKDG