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Error during installation on ESXi

Jeff x

How can I determine the cause of this error:

/user/bin/tee: /dev/ttyS0: Input/output error

I get this when installing on ESXi 7.x. I do NOT get this error when I do a test install in VMWare Workstation 17.x.

Even with the error, the installation on ESXi continues and the resulting VM seems to be functioning without issue.



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  • 0

    The /dev/ttyS0 is a serial port.  Do you need that?  I disable them, lol.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    There's no physical serial port on the box nor is there one specified in the VM's virtual hardware settings.

    --------------------------------------------------------------------
    Sophos UTM 9.718-5 - Home User
    Virtual machine on Dell Optiplex 3070
    i3-9100 @ 3.60 GHz, 16 GB RAM
    --------------------------------------------------------------------

  • 0 in reply to Jeff x

    Are there no COM ports on it?  What hardware are you putting UTM on?

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    Dell Optiplex 3070 SFF, no COM ports. ESXi is installed on the box.

    --------------------------------------------------------------------
    Sophos UTM 9.718-5 - Home User
    Virtual machine on Dell Optiplex 3070
    i3-9100 @ 3.60 GHz, 16 GB RAM
    --------------------------------------------------------------------

  • 0 in reply to Jeff x

    You can try:

    • Press [Alt]+[F2] to bring up the console window.
    • At the command prompt type cd /usr/lib and press [Enter].
    • At the next prompt type bootstrap --install and press [Enter]. 

    That should bypass hardware detection and install UTM.  Do it when your installer starts.

    ESXi might also be your issue.  I used to love that barebones OS, but I went to Proxmox and had so much better luck with things working.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    The installation completes even with that error. It's been running for several hours without any issues so I guess that error is nothing to worry about but I was hoping there was a way to find out what's causing it.

    This is the first time that I've installed the UTM in a virtual environment. I like the fact that I can now remotely install Sophos but I'm seeing CPU spikes which I don't get with fresh, bare metal installs even on much older, slower hardware. I don't have any other VM's on this box and I used pass-through for the NICs but it still feels wrong to put ESXi out on the edge ¯\_(ツ)_/¯

    --------------------------------------------------------------------
    Sophos UTM 9.718-5 - Home User
    Virtual machine on Dell Optiplex 3070
    i3-9100 @ 3.60 GHz, 16 GB RAM
    --------------------------------------------------------------------

  • 0 in reply to Jeff x

    Not a fan of that myself, I prefer a dedicated machine for my firewall.  I'll VM the hell out of a lot, but not my security.  ;)

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    Speak of the devil... www.bleepingcomputer.com/.../

    --------------------------------------------------------------------
    Sophos UTM 9.718-5 - Home User
    Virtual machine on Dell Optiplex 3070
    i3-9100 @ 3.60 GHz, 16 GB RAM
    --------------------------------------------------------------------

  • 0 in reply to Jeff x

    Those infected probably hadn't secured the management access of their esxi server.

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