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Up2Date from 9.712-13 to 9.712-19 fails

Hello Community,

for weeks now i try to install the latest update from 9.712-13 to 9.712-19 via Up2Date, but it keeps failing.

I tried using the GUI, updating to the release that already was automatically fetched by Up2Date.

I then also downloaded the update sparately, uploaded it and then tried to apply it.

Nevertheless, the result always is: "Pre-Installation checks fail"

The log files tell the following:

2023:01:12-15:21:16 myfw auisys[6119]: Package ep-release-9.713-19.noarch.rpm is already installed, skipping
2023:01:12-15:21:16 myfw auisys[6119]: Creating automatic configuration backup
2023:01:12-15:21:17 myfw auisys[6119]: Starting up2date package installation
2023:01:12-15:21:18 myfw auisys[6119]: >=========================================================================
2023:01:12-15:21:18 myfw auisys[6119]: Failed testing RPM installation (command: 'rpm --test -U --nodeps /var/up2date/sys-install/u2d-sys-9.713019/rpms/libaviraglue-9.70-14.ga245b21.rb5.i686.rpm')
2023:01:12-15:21:18 myfw auisys[6119]: 
2023:01:12-15:21:18 myfw auisys[6119]:  1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
2023:01:12-15:21:18 myfw auisys[6119]:  2. Modules::Auisys::Legacy::Systemstep::real_installation:1232() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
2023:01:12-15:21:18 myfw auisys[6119]:  3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
2023:01:12-15:21:18 myfw auisys[6119]:  4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
2023:01:12-15:21:18 myfw auisys[6119]:  5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
2023:01:12-15:21:18 myfw auisys[6119]:  6. main::main:298() auisys.pl
2023:01:12-15:21:18 myfw auisys[6119]:  7. main::top-level:35() auisys.pl
2023:01:12-15:21:18 myfw auisys[6119]: |=========================================================================
2023:01:12-15:21:18 myfw auisys[6119]: Error details:
2023:01:12-15:21:18 myfw auisys[6119]:  (stdout):$VAR1 = [];
2023:01:12-15:21:18 myfw auisys[6119]:  (stderr):$VAR1 = [
2023:01:12-15:21:18 myfw auisys[6119]:           '	file /usr/bin/aviratest from install of libaviraglue-9.70-14.ga245b21.rb5.i686 conflicts with file from package libaviraglue-64-9.70-14.ga245b21.rb5.x86_64
2023:01:12-15:21:18 myfw auisys[6119]: '
2023:01:12-15:21:18 myfw auisys[6119]:         ];
2023:01:12-15:21:18 myfw auisys[6119]: 
2023:01:12-15:21:18 myfw auisys[6119]:  1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
2023:01:12-15:21:18 myfw auisys[6119]:  2. Modules::Auisys::Legacy::Systemstep::real_installation:1233() /</sbin/auisys.plx>Modules/Auisys/Legacy/Systemstep.pm
2023:01:12-15:21:18 myfw auisys[6119]:  3. Modules::Auisys::Installer::Systemstep::install:227() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
2023:01:12-15:21:18 myfw auisys[6119]:  4. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
2023:01:12-15:21:18 myfw auisys[6119]:  5. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
2023:01:12-15:21:18 myfw auisys[6119]:  6. main::main:298() auisys.pl
2023:01:12-15:21:18 myfw auisys[6119]:  7. main::top-level:35() auisys.pl
2023:01:12-15:21:18 myfw auisys[6119]: |=========================================================================
2023:01:12-15:21:18 myfw auisys[6119]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="sys"
2023:01:12-15:21:18 myfw auisys[6119]: 
2023:01:12-15:21:18 myfw auisys[6119]:  1. Modules::Logging::alf:100() /</sbin/auisys.plx>Modules/Logging.pm
2023:01:12-15:21:18 myfw auisys[6119]:  2. Modules::Auisys::Installer::Systemstep::install:246() /</sbin/auisys.plx>Modules/Auisys/Installer/Systemstep.pm
2023:01:12-15:21:18 myfw auisys[6119]:  3. Modules::Auisys::Up2DatePackages::install:143() /</sbin/auisys.plx>Modules/Auisys/Up2DatePackages.pm
2023:01:12-15:21:18 myfw auisys[6119]:  4. Modules::Auisys::QueueIterator::process_qfiles:81() /</sbin/auisys.plx>Modules/Auisys/QueueIterator.pm
2023:01:12-15:21:18 myfw auisys[6119]:  5. main::main:298() auisys.pl
2023:01:12-15:21:18 myfw auisys[6119]:  6. main::top-level:35() auisys.pl
2023:01:12-15:21:18 myfw auisys[6119]: [CRIT-311] Firmware Up2Date installation failed
2023:01:12-15:21:39 myfw auisys[6119]: |=========================================================================
2023:01:12-15:21:39 myfw auisys[6119]: A serious error occured during installation! (70)
2023:01:12-15:21:39 myfw auisys[6119]: 
2023:01:12-15:21:39 myfw auisys[6119]:  1. Modules::Logging::msg:46() /</sbin/auisys.plx>Modules/Logging.pm
2023:01:12-15:21:39 myfw auisys[6119]:  2. main::main:308() auisys.pl
2023:01:12-15:21:39 myfw auisys[6119]:  3. main::top-level:35() auisys.pl
2023:01:12-15:24:30 myfw auisys[6920]: no HA system or cluster node
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/appctrl43-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/aptp-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/aws-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/cadata-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/geoip-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/geoipxtipv6-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/ipsbundle2-64-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/ipsbundle2-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/man9-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/ohelp9-install'
2023:01:12-15:24:31 myfw auisys[6920]: removing '/var/up2date/sys-install'
2023:01:12-15:24:31 myfw auisys[6920]: Starting Up2Date Package Installer
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <man9> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <aws> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <appctrl43> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <ohelp9> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <geoipxtipv6> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <aptp> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <cadata> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <ipsbundle2-64> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <geoip> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: No suitable packages of type <ipsbundle2> found, skipping
2023:01:12-15:24:31 myfw auisys[6920]: Install u2d packages <sys>
2023:01:12-15:24:31 myfw auisys[6920]: Starting installing up2date packages for type 'sys'
2023:01:12-15:24:31 myfw auisys[6920]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.712012-712013.tgz.gpg
2023:01:12-15:24:31 myfw auisys[6920]: unpacking up2date package version: 9.712013
2023:01:12-15:24:31 myfw auisys[6920]: Verifying up2date package signature
2023:01:12-15:24:31 myfw auisys[6920]: Unpacking installation instructions
2023:01:12-15:24:31 myfw auisys[6920]: parsing installation instructions
2023:01:12-15:24:31 myfw auisys[6920]: Showdesc ok.
2023:01:12-15:24:31 myfw auisys[6920]: [INFO-301] New Firmware Up2Date is ready for installation
2023:01:12-15:24:31 myfw auisys[6920]: unpacking up2date package: /var/up2date/sys/u2d-sys-9.712013-713019.tgz.gpg
2023:01:12-15:24:31 myfw auisys[6920]: unpacking up2date package version: 9.713019
2023:01:12-15:24:31 myfw auisys[6920]: Verifying up2date package signature
2023:01:12-15:24:33 myfw auisys[6920]: Unpacking installation instructions
2023:01:12-15:24:34 myfw auisys[6920]: parsing installation instructions
2023:01:12-15:24:34 myfw auisys[6920]: Showdesc ok.
2023:01:12-15:24:34 myfw auisys[6920]: [INFO-301] New Firmware Up2Date is ready for installation
2023:01:12-15:24:55 myfw auisys[6920]: Up2Date Package Installer finished, exiting
2023:01:12-15:24:55 myfw auisys[6920]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"

I can't really figure out what the problem actually is.

Does anyone have a tip?

Best



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