we are actually having a SG115 and we are about to upgrade to a SG310.
License file is generated and downloaded for the SG 310 and both are on the same firmware (9.705-3).
I wanted to reinstall the new SG310 with using a backup file from the old SG115. So what I did was to generate a backup, download the file (with password and not explucing any data due to not missing any passwords) and import the backupfile to the new SG 310.
The SG310 was set up with the bare minimum und was then updatet to the same firmware. The license file was also installed.
Then I tried to restore the backup from the SG115 on the SG310 which seems to be successfull. At first login to the webinterface I will be asked for the license file. When I import the license file of the SG310 I get the message "Invalid license file".
So at which point am I taking the wrong way?
Kind regardAndré Döpke
Hi Andre Dopke,
Thank you for reaching out to the Community!
The configuration backup without an option "Unique site data (license, passwords, certificates/keys, endpoints)" selected will replace…
The configuration backup without an option "Unique site data (license, passwords, certificates/keys, endpoints)" selected will replace the already applied license file.
I'd suggest you ensure that you're uploading the correct license file and try a different browser if possible.
thank you for your feedback. What should I say.
Today I started the SG310, did no changes since yesterday and now it seems to be fine. Also the lic file I installed yesterday where I got the message "invalid license file" is working now. I didn't even needed to install it.
So thank you in advance.
The correct procedure in this case is:
Cheers - Bob