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Increasing Traffic - solved

Hi anybody!



Since the update from 9.705-3 to 9.706-8 the traffic to Sophos is increasing and the Spamfilter isn't working good.

Normaly i have about 40 GB on data in a week and know i have about 450 to 940 GB in one week!!!

A few days ago i have updated to 9.707-5 but there is no change.
If i chance the update (pattern and firmware) to manuel there is only the normal traffic.

Can anybody help me?

regards Peter



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    I'd suggest opening a support case with the sample spam emails and smtp logs for further investigation. Would you mind providing the support case via personal message?

    Also, did you mean that the system traffic count has increased after the firmware update? 

    Thanks,

  • Today with firmware-update all 12 hours and pattern-update manuel I have only 1,0 GB Traffic at 07:40 am.
    I have tried yesterday to chance the antivirus from avira to sophos - but there is no change in update traffic.
    It's an other pattern file, that is loaded but no change in traffic.
    I think it's not the up2date-prozess itself, because the log only show the update all 2 hours or 4 hours - i have tried.

    May i can send the log-file with privat message.
    regards peter

Reply
  • Today with firmware-update all 12 hours and pattern-update manuel I have only 1,0 GB Traffic at 07:40 am.
    I have tried yesterday to chance the antivirus from avira to sophos - but there is no change in update traffic.
    It's an other pattern file, that is loaded but no change in traffic.
    I think it's not the up2date-prozess itself, because the log only show the update all 2 hours or 4 hours - i have tried.

    May i can send the log-file with privat message.
    regards peter

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