Hardware, Installation, Up2Date, Licensing UTM 9.706-9 install fail on Lenovo SR530 with Thinksystem RAID 530-8i: No disk found

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UTM 9.706-9 install fail on Lenovo SR530 with Thinksystem RAID 530-8i: No disk found

Felice Madio over 3 years ago

Hi,

Sophos UTM 9.706-9 installation fails on Lenovo SR530 with RAID Controller Thinksystem RAID 530-8i (LSI Logic/Symbios Logic RAID BUS Controller).

Before the installation process we made the array (RAID1) with succes from the native controller tool interface.

The installation fails with the message "No disk found".

Logs attached in install.zip:

I 3750.install.zip

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0 Amodin over 3 years ago

Did you happen to check the Hardware Compatibility List to make sure the RAID controller is supported?

OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
(Former Sophos UTM Veteran, Former XG Rookie)
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0 Felice Madio over 3 years ago in reply to Amodin

Hi,

i did not find the HCL on Sophos website, could you suggest me where to find it?
The Lenovo SR530 server was proposed to me by the Sophos distributor who found it compatible with UTM 9.7 ...

Thanks in advance
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0 Amodin over 3 years ago in reply to Felice Madio

Yeah, there is no "official one" but I think this is the link still being used. It's basically the users doing the work: *Unofficial* Hardware Compatibility List (HCL) - Hardware, Installation, Up2Date, Licensing - UTM Firewall - Sophos Community

I'd think if a Sophos distributor would recommend it, then they would at least had to have tested it with the software.

OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
(Former Sophos UTM Veteran, Former XG Rookie)
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