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Transferring license from software appliance to SG425

MartyMcFly

Hi folks, 

We have had repeated issues with our software SG VM and I have purchased an SG425...... how do I go about transferring license as I am getting error loading existing license file

 

TIA!



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  • FormerMember
    0 FormerMember

    Hi  

    The software license from your SG VM will not work with the hardware SG as a license file for hardware SG is different. 

    I would advise you to open a case with the customer care by sending an email at customercare@sophos.com for further assistance. 

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi  

    The software license from your SG VM will not work with the hardware SG as a license file for hardware SG is different. 

    I would advise you to open a case with the customer care by sending an email at customercare@sophos.com for further assistance. 

    Thanks,

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