Up2Date not working with proxy

Question

Hello,

I have problems getting pattern-updates trough proxy. No error, but Up2Date-Log in UTM2 is:

audld[29838]: Starting Up2Date Package Downloader

audld[29838]: patch up2date possible

audld[29838]: Using static update server list in HA mode

audld[29838]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

audld[29838]: Using static download server list in HA mode

audld[29838]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="sys"

auisys[29952]: no HA system or cluster node

auisys[29952]: waiting for db_verify to return (30 seconds max)

auisys[29952]: not cleaning /var/up2date/sys-install in --nosys mode

auisys[29952]: removing '/var/up2date/cadata-install'

auisys[29952]: removing '/var/up2date/geoip-install'

auisys[29952]: removing '/var/up2date/man9-install'

auisys[29952]: removing '/var/up2date/ohelp9-install'

auisys[29952]: Starting Up2Date Package Installer

auisys[29952]: No suitable packages of type <man9> found, skipping

auisys[29952]: No suitable packages of type <ohelp9> found, skipping

auisys[29952]: No suitable packages of type <cadata> found, skipping

auisys[29952]: No suitable packages of type <geoip> found, skipping

auisys[29952]: Up2Date Package Installer finished, exiting

auisys[29952]: id="3716" severity="info" sys="system" sub="up2date" name="Up2Date Package Installer finished, exiting"

Webfilter-Log on UTM1 is writing:

httpproxy[11231]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="xxx.xxx.xxx.xxx" dstip="54.214.16.252" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="5737" request="0xd3094e00" url="us1.utmu2d.sophos.com/" referer="" error="" authtime="0" dnstime="5" aptptime="69" cattime="0" avscantime="0" fullreqtime="22830403" device="0" auth="0" ua="" exceptions="av,sandbox,auth,content,url,ssl,certcheck,certdate,mime,cache,fileextension,size" application="sophpatt" app-id="793"

Patterns are not updated.

Exeption is working, so I've got no idea, whats wrong. :-(

Thanks in advance,

Sebastian

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BAlfson · Answer

Hallo Sebastian, 
 This doesn't look unusual to me. It's normal to see that when you change to manual. In any case, only needed patterns are installed - and that depends on how you have things configured. Here's from our lab UTM: 
 
 I think that Up2Date "knows" when there's a newer pattern available that it hasn't "seen" before. Say you were curious about geoip, you could find out the last time it was updated in the last three months of 2019 and last month with: 
 zgrep 'Successfully installed' /var/log/up2date/2019/1*/*|grep '"geoip"' zgrep 'Successfully installed' /var/log/up2date/2020/01/*|grep '"geoip"' 
 Cheers - Bob