We have a bunch of SG550r1 and SG550r2 systems in the wild.
The SG550r1 uses a MegaRAID controller and it reports that the battery is bad/FAULT/no charge using the megactl -vv command. (I want to use the standard MegaCLI64 commands but they dont have it on the OS)
The SG550r2 uses an Areca Controller and it reports no battery installed. This is what I want to see as the battery is not needed, etc.
Is this a misnomer for the R1 type systems? Can anyone here clarify if the R1 actually has a battery installed? I think not with 48/48 units saying the same thing of no charge.
We asked support and they want to RMA the system. I believe that they are not even looking inside the system to see if the device has a battery, etc. I am not RMAing 48 systems :P
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