Hardware, Installation, Up2Date, Licensing UNABLE TO LOGIN TO THE DASHBOARD FROM THE BROWSER AFTER INSTALLATION SOPHOS UTM 9.3

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UNABLE TO LOGIN TO THE DASHBOARD FROM THE BROWSER AFTER INSTALLATION SOPHOS UTM 9.3

ololade adewumi over 6 years ago

After the installation i could not login to the webadmin despite being able to ping the gateway address. Please help

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0 apijnappels over 6 years ago

Are you using the right port?

https://[ip-addres]:4444 to login to webadmin?

Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.
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0 DouglasFoster over 6 years ago

Suggest you re-install from the 9.506 CD, then import a backup configuration file (hopefully you have one.) I don't remember having problems with 9.3, but it has been deprecated for a long time.
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0 ololade adewumi over 6 years ago in reply to DouglasFoster

Yes, I used port 4444.

It's version 9.5....it was a mistake.. It's not version 9.3.
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0 ololade adewumi over 6 years ago in reply to apijnappels

Yes, I used https://[ip-addres]:4444 to login
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0 ololade adewumi over 6 years ago in reply to ololade adewumi

problem solved!

I change browser from IE to Mozilla.

thanks.
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0 DouglasFoster over 6 years ago in reply to ololade adewumi

The newest versions of Microsoft Browsers do not let you ignore a certificate error. I forget whether the policy started with IE v11 or only with Edge. I am guessing that you were blocked because the Microsoft browser did not like your certificate chain.
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