Hello,
I tried this post a few days back and don't seem to find it now. Sorry for re-asking or hope I am not cross posting.
I use Mediacom Cable Internet service. I have my domain name with GoDaddy and use their mail server / one free e-mail account as my primary e-mail provider.
Everything was working up to about June 23rd, I was able to get e-mail alerts and my UTM reports and backup config files every night. This stopped.
I even applied a config file from the previous week and then even 2 months prior thinking if I messed up a setting that will fix the issue. It has not.
I called GoDaddy to make sure I had all the needed info for in/out going mail to their mail server. Then trying with and with out using smart host, trying to get my Sophos to be able to send me alerts and e-mails. My regular pop 3 e-mail works, I can send and receive mail all day to both the GoDaddy and Mediacombb e-mail accounts just fine with my e-mail client. I just can not get Sophos UTM to send me my reports and alerts.
Anyone out there use GoDaddy and send your Sophos outgoing alerts and e-mails through them? What are the configuration settings you are using?
GoDaddy
smtpout.secureserver.net (68.178.252.229)
TLS on port 465 , your e-mail address and password
non secure / no TLS use - use ports 80, 25, 587, and 3535
I created both a DNS host and looked up the I.P. and created a normal host definition.
first I just went to the management and set up my notification there with no smart host settings.
Next I tried to use the smart host settings.
Sophos can not get it's mail sent out.
Below is some info from the log, I think I am looking at the right log.
Happy to try any suggestions, this has me very puzzled. Sadly Godaddy does not have any tips on their website for use with an Sophos product. When speaking to the tech support, they did not know of any staff with UTM experience and could not offer much, other than what they gave me for tls and unsecured settings. He did know and understood the term smart host, and they have been good to work with and have no falts with their tech support.
Chad
2016:09:05-08:36:24 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:36:24 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:36:24 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:36:24 cmp828 exim-in[5119]: 2016-09-05 08:36:24 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:36:24 cmp828 exim-in[5119]: 2016-09-05 08:36:24 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:36:47 cmp828 exim-out[29296]: 2016-09-05 08:36:47 1bgu2q-0007cE-69 smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29285]: 2016-09-05 08:36:47 1bgu2q-0007cE-4u smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29291]: 2016-09-05 08:36:47 1bgu2q-0007cE-5N smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29292]: 2016-09-05 08:36:47 1bgu2q-0007cE-5k smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29289]: 2016-09-05 08:36:47 1bgu2q-0007cE-69 == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29295]: 2016-09-05 08:36:47 1bgu2q-0007cE-6e smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29284]: 2016-09-05 08:36:47 1bgu2q-0007cE-5k == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29290]: 2016-09-05 08:36:47 1bgu2q-0007cE-6e == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29281]: 2016-09-05 08:36:47 1bgu2q-0007cE-4u == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29282]: 2016-09-05 08:36:47 1bgu2q-0007cE-5N == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29299]: 2016-09-05 08:36:47 1bgu2q-0007cE-81 smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29297]: 2016-09-05 08:36:47 1bgu2q-0007cE-81 == cmp828@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29304]: 2016-09-05 08:36:47 1bgu2q-0007cE-9d smtp.secureserver.net [68.178.213.203]:25 Connection timed out
2016:09:05-08:36:47 cmp828 exim-out[29300]: 2016-09-05 08:36:47 1bgu2q-0007cE-9d == cmp828@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:36:56 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:36:56 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:36:56 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:36:56 cmp828 exim-in[5119]: 2016-09-05 08:36:56 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:36:56 cmp828 exim-in[5119]: 2016-09-05 08:36:56 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:36:57 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:36:57 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:36:57 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:36:57 cmp828 exim-in[5119]: 2016-09-05 08:36:57 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:36:57 cmp828 exim-in[5119]: 2016-09-05 08:36:57 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:36:58 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:36:58 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:36:58 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:36:58 cmp828 exim-in[5119]: 2016-09-05 08:36:58 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:36:58 cmp828 exim-in[5119]: 2016-09-05 08:36:58 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:37:00 cmp828 exim-out[30428]: 2016-09-05 08:37:00 Start queue run: pid=30428
2016:09:05-08:37:29 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:37:29 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:37:29 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:37:29 cmp828 exim-in[5119]: 2016-09-05 08:37:29 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:37:29 cmp828 exim-in[5119]: 2016-09-05 08:37:29 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:37:32 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:37:32 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:37:32 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:37:32 cmp828 exim-in[5119]: 2016-09-05 08:37:32 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:37:32 cmp828 exim-in[5119]: 2016-09-05 08:37:32 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:37:33 cmp828 smtpd[5028]: MASTER[5028]: (Re-)loading configuration from Confd
2016:09:05-08:37:33 cmp828 smtpd[5028]: MASTER[5028]: Past 07:00:00, QR status one set to 'sent'
2016:09:05-08:37:33 cmp828 smtpd[5028]: MASTER[5028]: Before 16:00:00, QR status two set to 'pending'
2016:09:05-08:37:33 cmp828 exim-in[5119]: 2016-09-05 08:37:33 pid 5119: SIGHUP received: re-exec daemon
2016:09:05-08:37:33 cmp828 exim-in[5119]: 2016-09-05 08:37:33 exim 4.82_1-5b7a7c0-XX daemon started: pid=5119, no queue runs, listening for SMTP on port 25 (IPv4) port 587 (IPv4) and for SMTPS on port 465 (IPv4)
2016:09:05-08:38:00 cmp828 exim-out[30690]: 2016-09-05 08:38:00 Start queue run: pid=30690
2016:09:05-08:38:08 cmp828 exim-out[30171]: 2016-09-05 08:38:08 1bg5mV-0007Mu-2b smtp.secureserver.net [68.178.213.37]:25 Connection timed out
2016:09:05-08:39:00 cmp828 exim-out[30808]: 2016-09-05 08:39:00 Start queue run: pid=30808
2016:09:05-08:39:07 cmp828 exim-out[30431]: 2016-09-05 08:39:07 1bg5cM-0006ny-0y smtp.secureserver.net [68.178.213.37]:25 Connection timed out
2016:09:05-08:40:07 cmp828 exim-out[30694]: 2016-09-05 08:40:07 1bg5oB-0007Xv-01 smtp.secureserver.net [68.178.213.37]:25 Connection timed out
2016:09:05-08:40:15 cmp828 exim-out[30171]: 2016-09-05 08:40:15 1bg5mV-0007Mu-2b mailstore1.secureserver.net [68.178.213.243]:25 Connection timed out
2016:09:05-08:40:15 cmp828 exim-out[30169]: 2016-09-05 08:40:15 1bg5mV-0007Mu-2b == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (110): Connection timed out
2016:09:05-08:40:15 cmp828 exim-out[31025]: 2016-09-05 08:40:15 1bg5iP-0007Av-0g == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31027]: 2016-09-05 08:40:15 1bg5LR-0005oU-0g == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31029]: 2016-09-05 08:40:15 1bgu2q-0007cE-69 == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31031]: 2016-09-05 08:40:15 1bgu2q-0007cE-5k == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31033]: 2016-09-05 08:40:15 1bg5OS-0005wg-1x == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31035]: 2016-09-05 08:40:15 1bg5aC-0006h9-05 == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31037]: 2016-09-05 08:40:15 1bg5m7-0007Lr-1Y == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31039]: 2016-09-05 08:40:15 1bg5jw-0007FP-2f == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[31041]: 2016-09-05 08:40:15 1bg5dY-0006uZ-2Z == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:40:15 cmp828 exim-out[29915]: 2016-09-05 08:40:15 End queue run: pid=29915
2016:09:05-08:41:00 cmp828 exim-out[31137]: 2016-09-05 08:41:00 Start queue run: pid=31137
2016:09:05-08:41:00 cmp828 exim-out[31142]: 2016-09-05 08:41:00 1bgu2q-0007cE-6e == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:41:00 cmp828 exim-out[31144]: 2016-09-05 08:41:00 1bg5T4-0006EL-08 == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:41:00 cmp828 exim-out[31146]: 2016-09-05 08:41:00 1bg5s9-0007qK-2Q == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:41:00 cmp828 exim-out[31148]: 2016-09-05 08:41:00 1bg5eI-0006x5-1z == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
2016:09:05-08:41:00 cmp828 exim-out[31150]: 2016-09-05 08:41:00 1bg5wV-00087v-2h == utm-primary@cmp828.net R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host
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