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Renew Home Use License

davidds
Hello,

I've had a home use license since 2007 and it has been upgraded at least once due to beta participation, etc.

It appears to have expired a couple of weeks ago but I can't figure out how to renew it or even if it would be possible. Would be a shame after so long to lose it...

I was just in the process of upgrading my Astaro / building a new box.

Thanks for any assistance.

EDIT: I should note that the license itself's expiration is blank, it is the subscriptions that are showing an expiration of sometime in August. Not sure what the difference is but without subscriptions the license isn't quite as useful.


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  • 0
    Hi, email the address for licensing support shown in the User Portal; they will renew it.

    Barry
  • 0 in reply to BarryG

    Good evening Barry,

    I wrote at nsglicensing@sophos.com right now (maybe twice), following your words as I have not find anythings about SOPHOS policies for the home user licenses.

    My license will expire this month on 26th..so..crossfingers

    best regards micio

  • 0

    For the home license you need to login to the sophos license environment and then first DELETE the expired license. Only then will you be able to create a new home use license.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

  • 0 in reply to apijnappels

    I did in that way. no license like mine..just one with very basic things,.,..so...does anyone of the ADMINS can renew my license ?

    I do not know if policies had changed, so if they are different from the ones in the time I'd created my actual license :

    Do I need to pay for a new home user license  like the one I'm using now expiring on 26th of this month?

    Please let me know in the right time so I can decide what to do.

    All in all I'm using this firewall from 2001..and I will continue to use it until will be possible.

    Best Regards ..micio

  • 0 in reply to apijnappels

    Do you have an activation key (ACT-xxxxxxx-yyyyyyyyy)?

    this happen on the creating new license panel...:((

  • 0 in reply to micio

    That's not the right place to get a home license, Micio.

    Search here - I know several here have given explicit instructions.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Thankyou for your answer but the link does not work,

    could you please write it so I can read and copy paste into the address tab?

    thankyou very much :)

  • 0 in reply to BAlfson

    I have used the search function of the FORUM but haven't find anythings about the right way...

    in the meantime I sended a email to nsglicensing@sophos.com and they answered me few minutes ago...now I have the right way to create a new one.

    Thankyou very much for the nice and fast support given me,,

    ciao e miao...micio

  • 0 in reply to micio

    What is the trick?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to micio

    For anyone else who has this problem:

    For home license you have to expire or delete the old license, after that is the option to create a new one.

    will redirect you to

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