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Backend connection failed...

vikash4gautam
HI All - sometimes I have seen "Backend connection failed,please click shift-reload to try again" message on Astaro web while login and also if I am already logged-in then also I saw this message. [:@]

What is reason for this message. Any thing wrong with my ASG.
Any pointers would be highly appreciated.


Thanks


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    The same thing has been happening to me, but it is specific to the following:

    * Chrome browser on Mac, running macOS 10.12.6 Sierra.

    * Only the hardware SG125. I have no issues with a comparable UTM running in a virtual machine. Both are running the latest UTM software.

    * It works okay if I use Safari on Mac. 

    It started out intermittently sometime last summer, perhaps early Fall. It has gotten worse over time, to the point where I cannot connect using Chrome. I cleared out everything from Chrome and restarted the application. I also reset it to factory defaults. Nothing works so far.

    Why do I care? Because Safari is my primary browser, and it is set to block popups. I use Chrome for a few websites and features only. That includes websites with pop-ups, such as the live logs from the UTM.

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  • 0

    The same thing has been happening to me, but it is specific to the following:

    * Chrome browser on Mac, running macOS 10.12.6 Sierra.

    * Only the hardware SG125. I have no issues with a comparable UTM running in a virtual machine. Both are running the latest UTM software.

    * It works okay if I use Safari on Mac. 

    It started out intermittently sometime last summer, perhaps early Fall. It has gotten worse over time, to the point where I cannot connect using Chrome. I cleared out everything from Chrome and restarted the application. I also reset it to factory defaults. Nothing works so far.

    Why do I care? Because Safari is my primary browser, and it is set to block popups. I use Chrome for a few websites and features only. That includes websites with pop-ups, such as the live logs from the UTM.

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