I'm confronted with this problem too. Now is 2017 and it seems CONTACT objects are still ignored. My workaround is to have explicit exceptions for these email addresses in the UTM.
Anyone who's still suffering from that problem too? Any up to date information from sophos?
Best
Alex
P.S. Voted for https://ideas.sophos.com/forums/17359-sg-utm/suggestions/31792669-ad-look-up-missing-contact
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I'm confronted with this problem too. Now is 2017 and it seems CONTACT objects are still ignored. My workaround is to have explicit exceptions for these email addresses in the UTM.
Anyone who's still suffering from that problem too? Any up to date information from sophos?
Best
Alex
P.S. Voted for https://ideas.sophos.com/forums/17359-sg-utm/suggestions/31792669-ad-look-up-missing-contact
-