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Sophos VPN Connect Service stopped

Hi,

I have installed the new Sophos VPN Connect 2.9 on some machine. But the Service stopped after some days and we cannot start the VPN. I started the service again but it stopped after one minute.

If I uninstall the VPN Connect and install again, the service started and stay online.

any Idea?

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BAlfson over 1 year ago +1 verified

Hallo Nick, Version of UTM - 9.714? I've seen another thread recently with the same issue. Did you try deleting the credentials in Connect? What about deleting the connection in Connect and then importing…

0 Amodin over 1 year ago

Did you check the Windows Event Viewer to see if the service is stopping for a particular reason?

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0 Nick KEY over 1 year ago in reply to Amodin

yes, I cannot find anything
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+1 BAlfson over 1 year ago

Hallo Nick,

Version of UTM - 9.714?

I've seen another thread recently with the same issue. Did you try deleting the credentials in Connect? What about deleting the connection in Connect and then importing a new one?

Cheers - Bob

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