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SG125w broken after 9.714-4 update :(

After installing 9.714-4 update the CPU on my little firewall runs at 95 to 99% 100% of the time. All I have running on it is IPS, and VPN. All the other services which I don't use but were subscribed have been turned off. Previously the last UTM update the CPU was running at normal levels.

I get this error : 

Can't use an undefined value as an ARRAY reference at /wfe/asg/modules/reporting/accounting.pm line 62 

And after doing a good search I found:

 Can't use an undefined value as an ARRAY reference at /wfe/asg/modules/reporting/accounting.pm line 624 

But the problem is the rrd folder is missing from reporting and I don't know what permissions to give it. 

I am also having a problem with the logs. They don't seem to be recording after I cleaned them up. 

I also applied this KB to my SG125W as per to IPS:

https://support.sophos.com/support/s/article/KB-000034850?language=en_US

Here is my TOP info:

Here is is what my dashboard looks like currently:



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  • I am having a problem DM'n you. I see one Emmanuel in the recipients but there are others there too and it doesn't see your "emmosophos" nick/alias.

    I got control of my firewall, I am the master now. But when I go to the support portal it wants me to log in, when I put myUTM account info in its says no such account. Then I got to another page that wants me to register and when I put my email address in that is on myUTM account it says no such email is registered when I click find my Sophos ID. 

    So I guess sophos doesn't want to help people?? (sigh)