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UTM 9 & slow upload speeds

Hi everyone, 

Been reading the forums on this site for a good 2 weeks regarding my issue.   & I have tried many many things but with the environment being 200+ users and half of them on VPN there are limited changes I can make.  The issue is that I only get 1.2Mbps on the average for upload speed.  (IE:  If I am home, and download a file from a server on-site through VPN).   To jump straight to the point, I've logged into the firewall via SSH and performed a wget <file>  to test the speed and still got below 2Mbps (the site has a dedicated 300Mbps up/down).  So does this mean that the issue is now with the ISP?  
Checking through logs / live logs (IPS / QOS / firewall / etc.) has not helped at all here, as none of these services are applied to the VPN. 

Thanks
John



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