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I can only connect to my Sophos UTM device when it has a single interface

I had an issue with my VMWare host, which required me to reset it.  I had to recreate all the interfaces.  Every other server seems to work just fine, except for the Sophos UTM VM.

I was not able to connect to ping the LAN interface, let along connect to Webadmin.  I can access the console, so not all hope is lost.  

Randomly, I removed both interfaces, and then added just the LAN interface.  When I did this, I was able to access Webadmin, and ping anything.  I then added the WAN interface, which preceded to break connectivity again.

I get host is unreachable and destination is unreachable errors when I've tried to use traceroute or ping.  Any any all help will be greatly appreciated.  I rather not reinstall the system, which seems to be what happens whenever something happened with my previous Sophos UTM VMs.



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  • I'm not a VMWare guru, but it sounds like you might need to define a new virtual interface or us a physical one.  I know there's only one recommended virtual type.  In any case, I think your solution lies in VMWare, not UTM.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • I'm not a VMWare guru, but it sounds like you might need to define a new virtual interface or us a physical one.  I know there's only one recommended virtual type.  In any case, I think your solution lies in VMWare, not UTM.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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