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WIFI - No internet access

Etienne Hovington

Hi all,

We recently bought a unifi cloud key with multiple AP.

We have two problem

1. We configured the Lan of the cloud key to match our lan and we removed the DHCP option since the UTM9 handles it.

Clients are able to join the network and access local ressources like shares, but they are not able to access inthernet.

Lan on unifi 

domain name = same as our internal network

gateway = same as our internal interface x.x.x.1/22

2. We want a guest network on another vlan so we ceated a network interface

added the new interface to the DNS allowed networks

Then we created a DHCP server

and a masquerading rule

and finaly a firewall rule

but when clients are connected they don't have a IP from the DHCP we have setup 

WIFI card :

DNS = empty

IPV4 = 169.254.101.99

subnet = 255.255.0.0

gateway = empty

What did we do worng ?

UCK config

Regards,

Etienne Hovington



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  • 0

    So your clients don't get an IP from UTM.

    Do you activate "Clients via DHCP relay agent" within UTG-DHCP-Server?

    Do unifi really forward the DHCP-request? Allow unifi a full "Transparent-WLAN-bridge"


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • 0 in reply to dirkkotte

    The UTM is handleling the DHCP, we don't have any relay setup in the UTM

    Where do you go to allow unifi ?

    Thanks for your help

  • 0 in reply to Etienne Hovington

    Try to allow "Clients via DHCP relay agent" within SG DHCP-Server config. (and check DHCP-Server live-log)

    "Where do you go to allow unifi" ... sorry, what i mean is: do unify transparent bridging or NAT every time?


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • 0 in reply to dirkkotte

    Hi, i'm pretty new to the sophos environement, Not sure where to allow clients via dhcp relay agents !

    there's no bridging or nat configured in the unifi

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