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Sophos UTM 9 bought from AWS marketplace in 8/2016 expired all of sudden

Amitabh Roy

Hi everyone, 

We bought a Sophos UTM 9 PAYG from AWS marketplace sometime around in 8/2016 and it has been working fine till Friday. This is the product https://aws.amazon.com/marketplace/pp/prodview-7invtojqlqdju?ref_=aws-mp-console-subscription-detail  

Since Friday the webAdmin shows "The currently installed license for this product has expired. In order to continue using WebAdmin, please upload a valid license." when we log in. How do I renew license for this PAYG setup which we bought 5 years ago.? 

Thank you. 



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    Hi Amitabh and welcome to the UTM Community!

    You will want to contact Sophos Sales in India.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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