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Sophos UTM not detecting NIC

Abdul Haq Sheikh

I am using Sophos UTM 9.707-5 Home Edition. I added TP Link NIC but Sophos UTM is not detecting NIC Card. Realtek and Broadcom NIC working fine.



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  • 0

    Adding network cards into an existing install does not work.  You would have to reinstall the UTM software then restore from your backup.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Amodin

    but i added usb NIC and after restart sophos utm deteted the usb nic

  • 0 in reply to Abdul Haq Sheikh

    USB devices are treated differently.  The NICs are actual hardware devices that are not 'temporary' unlike USB.  There are even a lot of USB devices that are not detected with UTM.  This forum has a lot of discussions about this, and adding a NIC to UTM has always been a reinstall of the UTM, as far back as I can remember and using UTM when it was Astaro.

    OPNSense 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
    16GB Memory | 500GB SSD HDD | ATT Fiber 1GB
    (Former Sophos UTM Veteran, Former XG Rookie)

  • 0 in reply to Abdul Haq Sheikh

    Salaam Abdul and welcome to the UTM Community!

    Amodin gave you the answer.  It's possible that your NIC is not supported.  See USB Compatibility List.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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