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Transparent Proxy HSTS Issue on UTM9

Hey there,

We've recently introduced an APN into our network for remote field staff and they've reported getting intermittent issues connecting to the internet.

Firmware Version: 9.509-3

Internal traffic is always fine, but there are occasional periods where you receive the following error in any browser.

Sometimes a disconnect and reconnect sorts the problem out.. sometimes a browser settings clear does it.. other times, you just have to manually set the proxy otherwise its just unusable.

Anyone else come across this issue? The purpose of this APN was to make life easier for field staff, so I'd like to avoid having to ask users to change / reset settings every 2-3 times they use the service. 

We've also got a plan underway to migrate from UTM to XG.. any ideas if this problem persists into the new version?

thanks

Josh



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  • Hey Josh,

    I would first try to Up2Date to 9.705 as 9.509 is over a year old.  Any luck?

    I don't think moving to XG would make a difference with this.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA