Hello,
I'm looking for a way to disable web filtering via the CLI as mentioned in the topic. Recently the team I work with has decided to reduce the departments license cost so we have allowed our web filtering license to expire. After a grueling 50 minutes with hands down some of the worst support I've ever had to deal with I gave up speaking with the gentleman and came here hoping I could find some answers.
I've been told the only way to truly disable web filtering is via the GUI and only with the appropriate license. I've been given 2 options it seems and that's to apply a 30 day license and disable it, or pay for the extra web filtering just to hit the disable button. I disagree with this being the only method. Unless I'm completely mistaken I should be able to manipulate this in the CLI and not have to goof around with the license on two separate production UTM's. It just seems asinine to me.
My dilemma is that the SUM is reporting the web filtering as broken on two UTM's due to the feature not being disabled before the license expired, and SOPHOS decided to grey out the entire page turning it into something I can't even interact with instead of just forcing the feature off. Can anyone more knowledgeable about the CLI of the SG330's enlighten me on why it isn't possible or share the command needed? The gentleman I spoke with on SOPHOS's support team couldn't answer any of my questions on why it won't work and was trying to hurry me off the phone instead of working with me.
Thank you in advance.
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