Hi all,
We recieved an email from Sophos advising us to turn on the following security features which we have done.
Email Protection SMTP -> Malware scanning: "Quarentine unscannable and encrypted content"
Email Protection -> POP3 -> Malware -> Malware scanning: "Quarantine unscannable and encrypted content"
Web Protection -> Filtering Options -> Misc -> "Block unscannable and encrypted files"
We have created a whitelist allowing users and known safe external bodies to send and recieve emails with password protected attachements which is working well.
If internal users send emails outbound with password protected attachments they recieve an email from UTM informing them that this mail has been quarentined and to speak with IT.
However, if an external entitiy sends an email with a password protected attachment inbound neither the sender or recipient recieve any notification that the email is quarentined.
Is there a way to enable this behaviour because obviously with no notification neither party know there has been an issue.
Currently we have to constantly check the mail manager to see if such emails have been sent otherwise either the sender or recipient has to realise there has been an isseue and contact us. This is not good.
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