Hello,
not sure if this issue is even caused by the UTM, but since the seller is pointing out to the firewall, I might as well ask here.
I am testing some RMM solutions currently.
Up until now we tested some solutions, and when it came to clients, all worked fine. They installed, transmitted data, and automatically uninstalled when removed.
BUT:
I am testing ConnectWise Automate currently. And I have problems with the Agent(s). They install, then first a service gets deleted in the MMC, but doesn't disappear (still running in the task manager). Some time later it might happen that everything of the agent is gone, including the installation folder, which is under C:\Windows\LTSvc.
Both server and some clients are behind the Sophos, but on different networks. The firewall is open to the LAB-network, so that shouldn't be an issue.
So funky things happening, and I'm kinda unsure where to start looking at.
Any suggestions?
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