[9.080][BUG] ASG 120 rev3 isn't reachable after 9.080 up2date

After applying the 9.080 up2date my asg 120 rev3 wasn't reachable via network anymore.
There were many errors in the kernel.log and the iptables rulesset wasn't written.

I reimage the appliance with the 9.075 image and everything was fine again. Today i installed 9.080 and 9.090 at once. The two notification mails said that the install was successfull but the appliance doesn't come back online after the reboot.

With 9.080 comes a new kernel 3.8.4. Maybe this one has issues with the older (but supported) asg 120 rev 3 hardware.

I can fetch logs before reimaging with 9.075 again this evening. Have others this behavior too?

Regards,
Marco

0 treskaan over 11 years ago

do you have a hotspot running?
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0 asg_user over 11 years ago

Hi treskaan,

because of the release note from 9.090:

Fix [24829]: [UBB][9.080] WiFi: Captive portal blocks all traffic on all interfaces

i disabled the hotsport portal before the update from 9.075 to 9.090.
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0 snowcrash_01 over 11 years ago

Hi Marco,
no there is no general issue with the ASG120rev3 and the up2date package.
Can you please describe your set of enabled features? Maybe we can track down the issue.

/snowcrash
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0 asg_user over 11 years ago in reply to snowcrash_01

I'm using httpproxy, sslvpn and wifi. I reinstalled again 9.075 and fetched the logs before. During the error state no specific iptables rules were written. I attached a part of mdw-debug.log and kernel.log which is repeating constantly. Maybe you can read something out of it.

Marco

kernel-middleware.zip
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0 Alex76 over 11 years ago

i have a simular problem, every outgoing traffic from the ASG / UTM will be blocked, this can be the same problem in your case.
But i have access to the webadmin and see that the default blocking rule blocks every DNS and other traffic.

https://community.sophos.com/products/unified-threat-management/astaroorg/f/80/t/65061
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0 asg_user over 11 years ago

In my case there is no in- or outgoing traffic possible. It seems to have something to do with the interfaces themself, which are working fine in 9.075.
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0 Alex76 over 11 years ago

In my case every outgoing traffic was blocked from all ASG/UTM interfaces, the incoming traffic works, so if you open the webadmin or other connection, this is working, but nothing goes out. From one network to another, the connections work in my case.

can you login into the console and take a look to the firewall log file with vi ?

then we can look of there is standing anything about blocking the connections.
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0 Astaro Beta Bot over 11 years ago

Thanks for reporting. We are now tracking this as Mantis ID #25239
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0 Astaro Beta Bot over 11 years ago

The Mantis ID #25239 is now being worked on.
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0 Astaro Beta Bot over 11 years ago

We are planning to release a fix for this issue in Version 9.092.
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